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Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter tblive

    (@tblive)

    Hi,

    The link you sent me is useless as Averta login username and password reset is a endless loop, you cannot reset password and receive an email that simply sends me back to the averta homepage endlessly. Been trying to access support on this product for months and has become more than a joke at this point. Can you please respond to my e-mails?

    We purchased Masterslider Pro on account TradingBo 3 months ago and still not able to access support as ‘Envato cannot connect to Averta’ to update licenses. This is despite the fact I am logged in successfully on envato and can see my purchase code and information clear as day.

    As soon as the Averta site gets involved I am being sent in endless circles, my support only has 27days left so I am sincerely hoping you will extend our support to compensate for lost time due to this ‘could not connect to envato’ bug.

    Many Thanks

    No offence, but that isn’t obvious. How is a page set as front page in zeal theme via the customiser, can’t find this setting anywhere

    Thread Starter tblive

    (@tblive)

    Yes, username is: TradingBoundaries

    Not comfortable posting my work email, what address can I DM you at if this is necessary?

    Thanks

    Hi, Are there any updates on a zoom feature for the Pro version?

    I purchased PRO recently and can’t find anything on the plugin.

    If it’s been nearly a year, are we safe to assume this isn’t happening?

Viewing 4 replies - 1 through 4 (of 4 total)