Jr's
Forum Replies Created
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Hi @alexsandros,
Since SolidWP confirmed this was caused by a temporary licensing server issue, I’d first make sure you’re running the latest version of the plugin and then clear any server-side or WordPress cache after the issue has been resolved.
If the settings page is still blank after the vendor confirms the outage is fixed, I’d also check the browser console, enable
WP_DEBUG, and review the PHP error log. Those logs can quickly show whether another plugin, a theme function, or a server configuration is preventing the admin page from loading correctly.I’ve seen similar situations where a plugin appeared to be broken, but the root cause turned out to be a temporary service issue combined with cached data or a server-side error.
Hopefully, the licensing issue is fully resolved soon, and the settings page starts working normally again.
- This reply was modified 1 week, 3 days ago by Jr's.
Forum: Fixing WordPress
In reply to: Website is running slowGlad you were able to isolate the hosting provider as the cause. The fact that the WordPress dashboard was also taking a long time to respond was a useful clue, since front-end optimization tools such as caching and image compression can only do so much when the server itself is slow to generate a response.
For anyone troubleshooting a similar issue, testing a simple PHP file as suggested above is a good way to separate server response problems from WordPress/plugin problems. I’d also compare TTFB before and after disabling plugins and caching tools rather than relying only on the overall PageSpeed score.
Since the migration solved the issue, it would also be worth checking the site again with PageSpeed Insights or GTmetrix after caches have warmed up. That gives you a useful baseline for spotting future performance problems.