surabhilondon

Hi Neel, just to let you know I installed and ran smush and it seems to have fixed the problem, thanks again.

Hi Neel I ran a test on gtmetrix.com. it offers up a few suggestions but i’m not really sure how to fix them.

for e.g. one says

The following resources have identical contents, but are served from different URLs. Serve these resources from a consistent URL to save 1 request(s) and 85.9KiB.

https://i1.wp.com/www.travelswithsurabhi.com/wp-content/uploads/2017/09/IMG_5338.jpg?fit=600%2C400&ssl=1
https://i1.wp.com/www.travelswithsurabhi.com/wp-content/uploads/2017/09/IMG_5338.jpg?resize=600%2C400&ssl=1

in my media library the image only appears once though…

then there are suggestions to minify java script and css for resources which seem to refer to my jetpack plugin and the theme i am using baskerville – again i have no idea how i would go about doing this!

and this one which says: Remove the query string and encode the parameters into the URL for the following resources: (the resources refer to multiple images like below but i only see the images in my media library where the url doesnt have a query string)

https://i0.wp.com/www.travelswithsurabhi.com/wp-content/uploads/2016/06/img_2197.jpg?fit=600%2C400&ssl=1

sorry i’m fairly basic in my knowledge of these things i am guessing the only option would be to pay a site like gtmetrix to carry out these optimisations? is there any risk from doing the same?

many thanks for your help

Hi James, i was able to get this fixed via bluehost support. it was as you said my admin rights had been changed for some reason. Thanks again for your help!

Hi James

at the moment the capabilities field shows this value :

a:1:{s:10:”subscriber”;b:1;}

so just to confirm i should change the 10 to 13?
my phpmyadmin is showing four databases for some reason and they are all named with the prefix of my domain name so i cant tell which one is for my site exactly, should i just go into each one’s wp usermeta table and change the capabilities as above?

its odd I used to be able to login just fine and see my admin dashboard

Thanks
Surabhi