Hi James,
It didn’t work but I have managed to get my IT guy at work to get me in. We had to add what we can only assume is the Jetpack proxy server ip address to the whitelist to be able to access the log in page. Which is not where my computer is. I’d love to know what Jetpack is going to do to fix it as it’s not ideal if Jetpack is recognizing other people’s computer with the same IP address.
Thanks for your help
Steph
Hi Supernovia,
Thank you for your response, I can’t even find prevent brute force login attacks in my security options I have no idea what I am doing wrong.
It’s so frustrating!
Thank you Krishna, just before I make the jump and change anything. I have backed up in my cpanel and have a .gz file, is there anything else I have to do to back it up? Before I take the plunge and try to update?
Again thank you for your patience.
Stephanie
