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Forum Replies Created
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Forum: Plugins
In reply to: [Smart Layers by AddThis] Desktop share buttonsHi Courtney, be default, the Share Layer will show “personalized” services meaning we pick what we think are the services your visitor is most likely to use. This changes for each visitor and is based on which services are the most popular and which services the visitor uses. You can override this behavior and show specific services, but you’ll have to use the Custom API Configuration option and add the “services” configuration to the share object like this (below is not a full example, just showing what needs to be done for the share layer):
{
‘share’ : {
‘services’ : ‘facebook, twitter, google_plusone_share, pinterest_share, more’
}
// other layers should appear here like follow, whatsnext, recomended
}Let me know if this makes sense or if you need help.
Forum: Plugins
In reply to: [Smart Layers by AddThis] Configuration menus (not working)@computacion – could you please provide a link to your site so we can see the code and determine if there’s a conflict? Thanks.
Forum: Plugins
In reply to: [Smart Layers by AddThis] Does not save the options@giggles666 – are you using the WYSIWYG or the Custom API Configuration? I have a feeling this is due to a known issue which we’re fixing, but in the meantime, you can try implementing the following fix:
http://wordpress.org/support/topic/not-showing-at-all-3?replies=9#post-4785094
If you do try it, let us know if it works. Thanks.
Forum: Plugins
In reply to: [Smart Layers by AddThis] Not working on my website@davidroose – thanks for the update. Again, sorry for the inconvenience while we work out the issues with the plugin. Glad you were able to manually insert the code. Hopefully in the future, you’ll be able to use the plugin.
Forum: Plugins
In reply to: [Smart Layers by AddThis] Recommended Layer and What's Next not showing up.@agrawalpavan – I stand corrected, Srijith is correct, the Recommended and What’s Next layers appear to be working now. Make sure to clear your cache and check again. Let us know if it’s still not appearing for you.
Forum: Plugins
In reply to: [Smart Layers by AddThis] Recommended Layer and What's Next not showing up.Thanks @agrawalpavan – everything looks correct, so I’ll have our team investigate further. I’ll update you once we figure out what is going on.
Forum: Plugins
In reply to: [Smart Layers by AddThis] Not working on my website@davidroose – could you provide a link to your site so I can see if any code is being inserted into your template? And please make sure you’re using the latest 1.0.3 version of the plugin. Thanks.
Forum: Plugins
In reply to: [Smart Layers by AddThis] Not working on my website@omarfaizan – sorry you’re having problems with the plugin, we’re still working out some issues. I see that code is being inserted into your page, but unfortunately, it’s being escaped which is breaking the actual code. I assume you have the latest version of the plugin, 1.0.3, right? To fix this, could you try switching to the Custom API Configuration option, saving, switching back to WYSIWYG option and then saving again. This should clear out the bad configuration and update it with a correct configuration.
Forum: Plugins
In reply to: [Smart Layers by AddThis] Does not save the options@remas2010 – if you provide me a link to your site, I can take a look and see if there’s anything mis-configured.
Forum: Plugins
In reply to: [Smart Layers by AddThis] Recommended Layer and What's Next not showing up.Can you provide a link to your site where the plugin is installed? I’ll look into it to see if I can figure out why it isn’t working. It can take up to 24 hours before we have enough data (if your site doesn’t get a lot of traffic).
Forum: Plugins
In reply to: [Smart Layers by AddThis] Plugin not working well on my BlogLooking at your configuration, I don’t see any other layers being requested. Could you try adding the following to the custom configuration:
{
‘share’ : {},
‘whatsnext’ : {},
‘recommended’ : {}
}Once you’ve added the above, you should see the What’s Next and Recommended layers added in the code and should be visible once we have enough traffic for you. Let me know once you’ve added this and I’ll take a look at your page again.
Forum: Plugins
In reply to: [Smart Layers by AddThis] Does not save the options@giggles666 – thanks for letting us know the WYSIWYG is working for you. I just checked your site and I don’t see the Recommended/What’s Next layers in the code. Can you make sure you have them enabled? And to be extra sure, if they are on currently, can you turn them off, then save, then turn them back on and save again? Thanks.
Forum: Plugins
In reply to: [Smart Layers by AddThis] Plugin not working well on my BlogHi Jaiser, can you post a link to your blog so I can inspect the code to see what could be causing the problem. And I assume you have the latest version of the plugin 1.0.3, correct? If so, one thing that has worked for other users is to switch to the Custom API Configuration mode and then switch back to the WYSIWYG mode and re-save your settings. Let me know if that works for you.
Forum: Plugins
In reply to: [Smart Layers by AddThis] Does not save the options@turkeysforlife – sorry, my mistake – you are correct and unfortunately, you won’t see the layers on your test site because of the mis-match of the domain in the browser (205.186.130.199) and the domain of the content (www.turkeysforlife.com) – this is done on purpose to prevent content from other domains accidentally appearing on your site. Thanks for bearing with us while we work out the kinks.
Forum: Plugins
In reply to: [Smart Layers by AddThis] Does not save the options@turkeysforlife – I just checked this link:
http://www.turkeysforlife.com/2012/07/fethiye-beaches-aksazlar-bay.html#at_pco=cfd-1.0
And it looks like the What’s Next/Recommended layers are showing up now. Can you confirm that they are working? Thanks.