PieterC

Matteo,

We are currently not planning on integrating support for this niche market in our plugin. We could however take a look at it and see if we can offer you custom (paid) development for this.

If interested, please contact us at team@siteoptimo.com.

Regards,

Koen

Hello James,

Koen here. It appears as though your theme hides the WooCommerce labels and sets them as placeholders (the text inside the input fields).

The “where did you hear about us” field is a dropdown, so it doesn’t have a placeholder (just like the country selector).

What you could do in your case is adjust the value of the first option (– Choose an option –) to something that better reflects the purpose of the field. Place this in your theme’s functions.php:

/**
 * Adjusts the value of the "empty" argument when preparing the WooCommerce Hear About Us select field.
 *
 * @param array $args
 * @param string $key
 *
 * @return array
 */
function adjust_wchau_source_empty( $args, $key ) {
	if ( $key === 'wchau_source' && $args['type'] === 'select' ) {
		// Replace the "empty" option.
		$args['options']['empty'] = __( 'Where did you hear about us?', 'your-textdomain' );
	}

	return $args;
}

// Add filter.
add_filter( 'woocommerce_form_field_args', 'adjust_wchau_source_empty', 10, 2 );

Hope this solves your problem.

Koen

Hi phoeresten,

Your WordPress template is probably hiding the labels at checkout. What template are you using?
Please inform your template builder that this is a bad practice.

Regards,

Pieter

Hello ldotcom,

Sorry, your question must have slipped through during the holidays. We can’t seem to reproduce your problem, it works as expected over here.

Did you try updating everything to the latest version? You might also find an error in your error log.

Regards,

Koen

Hi Simon,

As Koen mentioned via email, custom work is something we accept (contact us on our our site), we only implement community features if we think it’s benefitial for a substantial part of our users.

In our latest release though, Koen implemented the label for the extra input field that only displays when the other option is chosen. You can choose what the name of this label is, so you could use this label as “Doctor”. I bet you can use this for your purpose?

Regards,

Pieter

Hi Elizabeth,

Thank you for your review, just just made our monday a little better. 😉

Regards,

Pieter

Hi Neel,

Great. I’ll mark this topic as resolved then.

Regards!

Pieter

Hi goto10,

Agreed, it would be a usability improvement. We’ll add the Other label in a next release.
Thanks for the feedback.

Regards,

Pieter