Thomas Shellberg
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce Square] Urgent: 2.0.1 re-connection causes errorHey @ivypublications,
Have you tried again to reconnect the plugin to your Squareup account? I’ve tried to reproduce this after updating to 2.0.1 but reconnecting isn’t a problem for me.
Please contact us at WooCommerce.com > My Account > Tickets. You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there.
Forum: Plugins
In reply to: [WooCommerce Square] Urgent: 2.0.1 re-connection causes errorIt looks like you’ve created multiple topics; please avoid creating multiple topics for the same issue. Since your other post has more information in it I’ll close this one out and answer your other post:
https://wordpress.org/support/topic/urgent-2-0-1-re-connection-causes-error/
Forum: Plugins
In reply to: [WooCommerce Square] New Update (2.0.1) – Cant edit product quantitiesHi @austriker27,
Do you mean ability to select a quantity on the product page(frontend) or change the quantity as an admin in the backend?
Is this still broken if you try with only WooCommerce, the Square plugin, and a default theme(Storefront, Twenty Nineteen)?
I tested both scenarios(frontend and backend) and didn’t see any issues myself.
That’s the Cart page, I’m talking about the Checkout page:
Hey @faracademy,
Are you seeing a warning below the Sync button that says,
Please add a SKU to every variation of this variable product for syncing with Square. Each SKU must match the corresponding item's SKU in your Square account.?If *all* of the variations for the variable product have SKUs set you should be able to enable Syncing. I just tested this locally myself:
After enabling Sync for the variable product each of the variations were synced to Square(as their own individual items).
Hi @victor299,
It seems like you’re building an entirely custom Checkout page instead of using the WooCommerce Checkout page, why is that?
WooCommerce will handle loading the payment gateways for you as well as handle loading the JavaScript necessary to display the Stripe credit card fields.
If you need to customize the Checkout page you can do it via CSS, actions/filters or your own JavaScript functions.
Forum: Plugins
In reply to: [WooCommerce Square] Square payment issueI think we’ll need the full debug information from Square as well as any fatal error logs generated by the server.
Please contact us at WooCommerce.com > My Account > Tickets. You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there.
Forum: Plugins
In reply to: [WooCommerce Square] Woo Commerce to Square Initial SyncForum: Plugins
In reply to: [WooCommerce Square] Square zip code not showing upHi @bopmsg4u,
I just tested this on my own local installation; with a US-based address there wasn’t a Postal Code input in the credit card form itself. However, the checkout fields have a postal code input which is used by the Square integration.
Your Checkout Page’s postal code is marked Optional, that’s probably not a good idea as credit card transactions use postal codes for fraud checks.
I’d try making that required again and re-test.
Forum: Plugins
In reply to: [WooCommerce Square] Can Not Enter Anything in FieldsHi @kreish29,
There’s a JavaScript error on your Checkout page:
jQuery is not definedThe jQuery JavaScript library is included with WordPress by default but it sounds like it might be disabled on your site. I would check any optimization/caching plugins you have or any custom functionality that could be dequeuing jQuery.
Forum: Plugins
In reply to: [WooCommerce Square] Woo Commerce to Square Initial Sync>But due to a change in ownership of the business Square informed us that the new owner would have to set up their own Square account and we would have to reload all of the products on their account.
Did you disconnect the Square account from within your site and reconnect to your new Square account?
WooCommerce->Settings->Square->Disconnect from Square.
I’d also make sure to update the plugin to the most recent version available.
Forum: Plugins
In reply to: [WooCommerce Square] Enabling tokenizationHi there,
Try going to WooCommerce->Settings->Payments->Square and enabling the setting for Customer Profiles.
Forum: Plugins
In reply to: [WooCommerce Square] Square zip code not showing upHi @bopmsg4u,
The postal code field within the Square credit card form is dynamically loaded based on the billing country. If it doesn’t show up as a specified field in the Square credit card form it should still be sent in the request for fraud purposes.
Are you not getting postal code information for your transactions?
- This reply was modified 6 years, 9 months ago by Thomas Shellberg.
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Card Input fields Width is very lessHey @sniperkill,
It looks like the width issue has been fixed. I’ve seen this happen if the Stripe JavaScript doesn’t fully load or there is a JavaScript error on the page. Was that the case?
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Update to latest stripe APIHey @fox-didl,
What specifically are you referring to? Do you believe that there is functionality missing from the Stripe integration based on recent updates to the API? Any documentation you can provide would be great.