Can Not Enter Anything in Fields

  • Resolved kreish29

    (@kreish29)


    6 years, 9 months ago

    I installed the plugin and got it connected to Square, however when I go to the checkout page, I am not able to enter anything into any of the fields. The previous version of the plugin was doing this sporadically, but now it appears to be permanently broken. Please help.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thomas Shellberg

    (@shellbeezy)

    Automattic Happiness Engineer

    6 years, 9 months ago

    Hi @kreish29,

    There’s a JavaScript error on your Checkout page:

    jQuery is not defined

    The jQuery JavaScript library is included with WordPress by default but it sounds like it might be disabled on your site. I would check any optimization/caching plugins you have or any custom functionality that could be dequeuing jQuery.

    Thread Starter kreish29

    (@kreish29)

    6 years, 9 months ago

    Thank you! That is extremely helpful. I will check it out and see if I can get it to work.

    Mike W

    (@nixiack8)

    6 years, 9 months ago

    Hi @kreish29

    Great to hear! Do reply back if that is not the case.

    Thread Starter kreish29

    (@kreish29)

    6 years, 9 months ago

    I was able to find the setting on my Async plugin that was causing the issue. Thanks you!

    • This reply was modified 6 years, 9 months ago by kreish29.
Viewing 4 replies - 1 through 4 (of 4 total)

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