Thomas Shellberg
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce Square] Is 1.0.38 safe to install now?Hi @flynnstone,
Version 1.0.38 is the stable version of the plugin now. As always, you should be testing plugins on a staging/development site before doing anything on the live site.
If you come across issues while testing in a staging environment, do let us know by creating a forum post and we’ll be happy to help.
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Issue with 3d secure paymentsWe haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Webhook endpoint issueHi @neoinwales,
Where exactly are you seeing this error? Can you send a screenshot of the error message along with a sceenshot of your webhook URL set in Stripe?
Thanks!
Hey @faracademy,
If you can give me a link to install 2.0.1 again I’ll do it for you, perhaps on a test site if I can create one.
That would be super helpful, and thanks for offering!
Please contact us at WooCommerce.com > My Account > Tickets. You may need to create an account before you can access that page.
To speed up troubleshooting you can include a link to the staging site as well as admin credentials saved within a QuickForget.com link.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there.
Hi @faracademy,
That’s only for creating Variations if multiple attributes are selected on a Variable Product.
Correct.
However on all my standard products it says ‘Products with more than one attribute cannot be synced with Square.’.
Version 2.0+ is designed to show this message only for variable products. I’ve tested this with my own local installation using a simple product with 2+ attributes but I’m still able to sync to square(no error/warning message).
Can you send some links to screenshots of the error and the product settings, please?
I would delete the plugin and reinstall as we have rolled back the stable version of the plugin to 1.0.38. Nothing has changed in that Square does not support multiple attributes, however, 1.0.38 automatically generates concatenated variation names from multiple attributes(e.g. “Red, Small, Jacket”). Version 2.0+ prevented syncing if multiple attributes existed. We’ll revisit this decision for upcoming updates.
Forum: Plugins
In reply to: [WooCommerce Square] Square zip code not showing upHey @bopmsg4u,
I would delete the plugin and reinstall as we have rolled back the stable version of the plugin to 1.0.38. I mentioned before that I wasn’t able to reproduce this issue but we have a couple of reports so we’ll investigate further. You have an open ticket with us so we’re already in contact through our support channel. I’ll request more information there.
- This reply was modified 6 years, 9 months ago by Thomas Shellberg.
Forum: Plugins
In reply to: [WooCommerce Square] Future Publish Date of SyncsHappy to help! I’ll mark this resolved.
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Unable to process at this time errorHey @spingary,
Nice troubleshooting here, and thanks so much for documenting what you’ve done thus far. It may help someone in the future.
Forum: Plugins
In reply to: [WooCommerce Square] New Update (2.0.1) – Cant edit product quantitiesWhat do you have for the Product system of record setting within the WooCommerce->Settings->Square settings page?
If you have Square set for that option, any products that are synced with Square will have their stock quantity field disabled with a note that says, “synced with Square”.
This is because you’ve indicated that you want Square to be the “source of truth” for your inventory.
If you manage inventory through WooCommerce that setting should probably be WooCommerce.
Forum: Plugins
In reply to: [WooCommerce Square] Urgent: 2.0.1 re-connection causes errorWe’ve heard reports that some users are unable to reconnect to Square after disconnecting. We think it may be due to your Square user account not having the proper permissions to authorize the app. The user you log in with will likely need Full Permissions to authorize the app. It may even require logging in as the OWNER of the Squareup account. When connecting WooCommerce to Square, try logging into a Squareup user account which has the proper permissions:
https://squareup.com/help/us/en/article/6316-add-an-administrator-or-authorized-representative
- This reply was modified 6 years, 9 months ago by Thomas Shellberg.
- This reply was modified 6 years, 9 months ago by Thomas Shellberg.
- This reply was modified 6 years, 9 months ago by Thomas Shellberg.
- This reply was modified 6 years, 9 months ago by Thomas Shellberg.
Forum: Plugins
In reply to: [WooCommerce Square] Future Publish Date of SyncsHey @resonancedesigns,
You might be able to do this non-destructively using a filter:
woocommerce_square_create_product_dataThis can be used to override the product data created by WooCommerce when a product is imported.
One of the keys of the $data array which is filtered there is responsible for the catalog visibility of the product:
$data['catalog_visibility']Or
$data['status']and set to “draft”.You can use either one to hide the product programmatically.
Hope that helps!
- This reply was modified 6 years, 9 months ago by Thomas Shellberg.
Forum: Plugins
In reply to: [WooCommerce Square] Square zip code not showing upHi @bopmsg4u,
I understand the difference between the forms when postal code is added or not; this is loaded dynamically based on the address.
In this case the postal code is not collected directly by the Square credit card form but rather should be collected by your checkout page. This prevents your users from needing to enter it twice.
I’ve tested this with the postal code field missing on the Square credit card form and my transaction went through without a problem given I entered the postal code on the Checkout page.