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  • Thread Starter sharebear

    (@sharebear)

    First of all, thank you so much, all, for responding!

    All of my folders are already set at 755 and all of my files are already set at 644. The folder permissions were set at what GovPatel suggested.

    I tried to change the folder attributes by checking “recurse into subdirectories,” however, while filezilla acts like it’s making changes, when I check back later, that box isn’t checked anymore! And, when I tested the website, the same blank page/forbidden error persisted.

    Also, I think mydomain.com offers plesk, but it seems like it costs money, and I signed up for the cheapest package, so I don’t think I have it activated. Do you mean in the control panel of mydomain.com? I’m not sure where to find that, and their support tab does not offer any help.

    I don’t understand why I was able to access the website for a few (hopeful) moments when I first installed it, either. What could have changed?

    Thread Starter sharebear

    (@sharebear)

    I already re-uploaded them twice. Once there were 15 failed ones, once 8, and once 16 — and I think they’re often the same files that fail. I’m not sure how to check on the folder permissions, but underneath owner/group, it’s listed f255770 pemcln.

    Thread Starter sharebear

    (@sharebear)

    Hello — thank you for your thoughts.

    The permissions I see don’t have any numbers — they say, “-rw-r–r–” for files and “drwxr-xr-x” for folders. I’m not sure where the numbers you mentioned fit into this. When I FTP-transferred files over originally, 15 files failed and the reason listed was “incorrect password.” I went back and manually dropped those 15 into the correct locations and they seemed to transfer fine. Could this be a part of the reason, do you think?

    Thread Starter sharebear

    (@sharebear)

    I think the problem was, in fact, the name servers, which SHOULD HAVE been ns1.mydomainwebhost.com etc. I also deleted the index.html file. Thank you for your help! I’m one step closer!

    Thread Starter sharebear

    (@sharebear)

    Thank you for responding.

    Do you know what to change the name servers to in order to make this work? When I checked, there were 3 name servers — NS1.MYDOMAIN.COM, NS2.MYDOMAIN.COM, and NS3.MYDOMAIN.COM. Does that sound right to you?

    OR, how should I take out the index.html file? Is this something that is done in Filezilla?

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)