Senff - a11n
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] woocommerce creating duplicate order idsHey @wgtjai
Apologies, but it’s not entirely clear what your issue is. From your screenshots I can see that you have some orders with IDs 8513 and 8514, can you clarify what problem you’re seeing exactly?
Forum: Plugins
In reply to: [WooCommerce] Different Product Page for different productGlad to hear you found a solution that works for you.
I’ll mark this thread as resolved for now, but feel free to start a new one when you have any other questions!
You don’t need to be a paying customer to be able to submit a message. As long as you have a WordPress.com/WooCommerce.com account, you can use the contact form.
Hey @chriswiseman85
It looks like these colors are coming from the way your Mega menu is set up. I’m not entirely sure how or where (since you’re using a caching/minification plugin, I’m not able to see in which file the CSS is set), but adding this CSS code should make the menu on mobile white-on-black as well:
#mega-menu-wrap-primary .mega-menu-toggle { background: #000000; } #mega-menu-wrap-primary .mega-menu-toggle .mega-toggle-block-1 a.mega-icon::before, #mega-menu-wrap-primary .mega-menu-toggle .mega-toggle-block-2 a.mega-icon::before { color: #ffffff; } #mega-menu-wrap-primary .mega-menu-toggle .mega-toggle-block-3 .mega-toggle-animated-inner, #mega-menu-wrap-primary .mega-menu-toggle .mega-toggle-block-3 .mega-toggle-animated-inner::before, #mega-menu-wrap-primary .mega-menu-toggle .mega-toggle-block-3 .mega-toggle-animated-inner::after { background: #ffffff; }Forum: Plugins
In reply to: [WooCommerce] Stripe payment gateway is not workingHey @mayursorathiya,
When I look at your checkout page, there are a few console errors that may block the functionality of Stripe’s credit card form.
Aside from deactivating all plugins, did you also switch to a default theme (such as Storefront) to see if that solves the issue?
If you see that the issue still appears when your site is on a default theme and WooCommerce and Stripe are the only active plugins, let us know.
Forum: Plugins
In reply to: [WooCommerce] Issue: virtual products are processing not completedHey @jamword22
By default, an order will only be set to “Completed” after payment if all items in that order are set to both Virtual and Downloadable.
If you want all orders to be set to “Completed” after payment (and basically bypassing “Processing”), you can add this code to your site: https://docs.woocommerce.com/document/automatically-complete-orders/
Hope this helps!
- This reply was modified 4 years, 7 months ago by Senff - a11n.
Forum: Plugins
In reply to: [WooCommerce] I get “There has been a critical error on this website”Hey @bitbuka
It looks like this may be caused due to a theme conflict, or possibly a third-party plugin. I’d recommend the conflict-testing steps here to isolate the source of the issue: https://docs.woocommerce.com/document/how-to-test-for-conflicts/
The best way to determine if the issue is being caused by a theme and/or plugin is to do the following:
– Temporarily switch your theme back to a default theme, such as Storefront.
– Disable all plugins except for WooCommerce.
– Clear your browser cache, and the cache on your site if you have one there.
– Test to see if the issue has been resolved.If that resolves the issue, then one-by-one you can switch back your theme and re-enable your plugins, testing in between, until the problem appears again. This will then give you an idea about which plugin is the one causing the conflict.
Since these tests will impact the look and functionality of the site, we strongly recommend using a staging site where you can do your testing.
If you don’t already have a staging site set up, check with your hosting company as many offer this as part of their packages. Otherwise, you can use a free plugin such as WP Staging to set one up.If you see that the issue still appears when your site is on a default theme and WooCommerce is the only active plugin, let us know!
Hey @ewellander
Perhaps there is a bit of a misunderstanding.
With WooCommerce Shipping & Tax, taxes will be calculated for all taxable products in your store, regardless of when they were created.
However, keep in mind that taxes will only be added for orders by customers who are located in your home state (since most online merchants are not required to charge taxes to out-of-state customers — you can read a bit more about that here).
If that doesn’t work for you, please post a message in our support forum and we’ll be happy to assist to see what might be wrong.
Forum: Plugins
In reply to: [WooPayments: Integrated WooCommerce Payments] Flags not displaying in widgetHey @cobra65
Would you be able to share a link to your site, so we can see the issue first-hand?
Forum: Plugins
In reply to: [WooCommerce] WooCommerce WarningHey @kmcg94
It looks like this may be caused due to a theme conflict, or possibly a third-party plugin. I’d recommend the conflict-testing steps here to isolate the source of the issue: https://docs.woocommerce.com/document/how-to-test-for-conflicts/
The best way to determine if the issue is being caused by a theme and/or plugin is to do the following:
– Temporarily switch your theme back to a default theme, such as Storefront.
– Disable all plugins except for WooCommerce.
– Test to see if the issue has been resolved.If that resolves the issue, then one-by-one you can switch back your theme and re-enable your plugins, testing in between, until the problem appears again. This will then give you an idea about which plugin is the one causing the conflict.
Since these tests will impact the look and functionality of the site, we strongly recommend using a staging site where you can do your testing.
If you don’t already have a staging site set up, check with your hosting company as many offer this as part of their packages. Otherwise, you can use a free plugin such as WP Staging to set one up.If you see that the issue still appears when your site is on a default theme and WooCommerce is the only active plugin, let us know and we can look into it a bit more.
Forum: Plugins
In reply to: [WooCommerce] WooCommerce WarningHi @kmcg94
Can you tell me when/where you see this message appear exactly?
Forum: Plugins
In reply to: [WooCommerce] triplicate content in woocommerce cartCould you send us a support ticket through this form? You may need to create an account on WooCommerce.com.
We’ll need some additional details from you so we can take a better look at your site.
Thanks!
Forum: Plugins
In reply to: [WooCommerce PayPal Checkout Payment Gateway] Shipping address errorHey @qwik3r
We won’t be able to download that, could you send us your site’s System Status Report to get an idea of this plugin? You can find it by going to your admin Dashboard and select WooCommerce → Status.
From there, select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your response.
Forum: Plugins
In reply to: [WooCommerce] triplicate content in woocommerce cartFrom what I can see, your site still has the Astra theme activated, and all it’s plugins. You will need to do full conflict test to see which plugin is causing the issue here.
The best way to do this, is as follows:
– Temporarily switch your theme back to a default theme, such as Storefront.
– Disable all plugins, except for WooCommerce.
– Test to see if the issue has been resolved.If that resolves the issue, then one-by-one you can switch back your theme and re-enable your plugins, testing in between, until the problem appears again. This will then give you an idea about which plugin is the one causing the conflict.
Since these tests will impact the look and functionality of the site, we strongly recommend using a staging site where you can do your testing.
If you don’t already have a staging site set up, check with your hosting company as many offer this as part of their packages. Otherwise, you can use a free plugin such as WP Staging to set one up.If you see that the issue still appears when your site is on a default theme and WooCommerce is the only active plugin, let us know and we can look into it a bit more (please make sure to include a link to your staging site).
Hey @majidseifi
Thanks for the link. To make the button wider, you can a little bit of custom CSS code.
Go into your site’s admin Dashboard and select Appearance → Customize → Additional CSS. In the CSS textbox on the left, add the following code:
.single-product .single_add_to_cart_button { width: 100%; }Select “Publish” from the top, and your changes will be applied to your site.