Senff - a11n
Forum Replies Created
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Hey @behaminhome
When I look at your product pages, it shows in 2 columns for me on mobile. Here’s an example of what I see:
Image link: https://d.pr/i/XcyPBmDid you solve this issue already or am I looking in the wrong direction?
- This reply was modified 5 years, 5 months ago by Senff - a11n.
Forum: Themes and Templates
In reply to: [Storefront] Product images loading only after refreshHey @manast0001
Does this issue occur when you deactivate all plugins in your site?
- This reply was modified 5 years, 5 months ago by Senff - a11n.
Forum: Plugins
In reply to: [WooCommerce] Internal Server ErrorHey @kadisaes
Sending emails from your site is something that should be included with your hosting package and in a lot of cases, you won’t need an additional plugin for that. Since that is different for every hosting provider, I’m not really able to help with that — your host should be able to help you set that up.
If you do need to use a third party SMTP service, then WP Mail SMTP should work well, but it depends on which service you connect it to.
Forum: Plugins
In reply to: [WooCommerce] Adjust the Product page layoutHey @tabonik
You can create a new Page (in/with Elementor) and then insert products in there, either with a shortcode, or with a Block (using WooCommerce Blocks). That way, you will have more control over your page layout.
Forum: Plugins
In reply to: [WooCommerce] Updated Woocommerce plugin now can’t login to siteYou will need to update your version of the Subscriptions plugin to the latest version. Since you have issues logging in, that will require a bit of a workaround.
First, download the latest .zip version of Subscriptions from your WooCommerce.com Downloads page at https://woocommerce.com/my-account/downloads/
Unzip/decompress the .zip file to your hard drive, which will then give you a directory called/woocommerce-subscriptions, which contains all plugin files.Next, connect to your website’s file system using FTP. This process differs from host to host, so if you’re not sure how to do this, it’s best to contact your webhost — they will be able to give you the details you need.
Once you’re connected, upload all contents from the/woocommerce-subscriptionsdirectory on your computer to the/wp-plugins/woocommerce-subscriptionsdirectory on your webserver, overwriting the files that are already in there.Once you’ve done that, your plugin should be up to date with the latest version and you should be able to log in again.
Forum: Plugins
In reply to: [WooCommerce] Adjust the Product page layoutHey @tabonik
Certain parts in your WooCommerce store aren’t created as Pages as such, but created dynamically — product pages, product archives, search result pages, etc. They are built based on a template, and filled with data that comes from what you entered in your product details, for all your products.
The pages you see in the Pages menu, are built with the content you enter there and are only meant for “static” pages.
I’m not sure if product pages can be created with Elementor as well; for that, it’s best to check that with Elementor’s support team.
Hey @shamshudein
That’s indeed a bit strange, that the behavior is different between a customer who’s logged in, and one who’s not.
I would suggest to check this with the RazorPay support team first, to see if they have any suggestions on what to check.
Forum: Plugins
In reply to: [WooCommerce] Adjust the Product page layoutHey @tabonik
Thanks for opening up the site! You can lower your content on the product pages with a little bit of custom CSS code.
Go into your site’s admin Dashboard and select Appearance → Customize → Additional CSS. In the CSS textbox on the left, add the following code:
.single-product #content { padding-top: 240px; }Select “Save Changes” from the top, and your changes will be applied to your site.
Forum: Plugins
In reply to: [WooCommerce] Internal Server ErrorHey @kadisaes
It looks like there may be an issue with your site’s email sending functionality — as soon as your site is trying to send an email, it will show the error screen (you can test this by going to this page and request a new password email for your account).
You may want to check if you have any SMTP plugins that take care of sending emails, that need to be updated or reconfigured. If you don’t have that, you will need to check this with your hosting provider, who can look into why your site crashes as soon as an email is being sent.
Forum: Plugins
In reply to: [WooCommerce] Display: none being added to description tabHey @walkingmiller
Indeed, I can’t see where this is coming from exactly, but it looks like this may be caused due to a theme conflict, or possibly a third-party plugin. I’d recommend to do a full conflict test to isolate the source of the issue.
The best way to determine if the issue is being caused by a theme and/or plugin is to do the following:
– Temporarily switch your theme back to a default theme, such as Storefront.
– Disable all plugins except for WooCommerce.
– Test to see if the issue has been resolved.If that resolves the issue, then one-by-one you can switch back your theme and re-enable your plugins, testing in between, until the problem appears again. This will then give you an idea about which plugin is the one causing the conflict.
Since these tests will impact the look and functionality of the site, we strongly recommend using a staging site where you can do your testing.
If you don’t already have a staging site set up, check with your hosting company as many offer this as part of their packages. Otherwise, you can use a free plugin such as WP Staging to set one up.Forum: Plugins
In reply to: [WooCommerce] Price suffix not displaying correct value when logged out of WPHey @simonk33
When a customer (who is logged out) views your site, WooCommerce does not know their location. Tax is based on a customer’s location/address, so without knowing that, it’s unable to apply the correct tax rate to the products.
You may want to change the setting “Default customer location” (under WooCommerce → Settings) to “Geolocate”, if you don’t have that already. That way, WooCommerce will determine your customer’s location based on their IP address, and be able to apply taxes.
Forum: Plugins
In reply to: [WooCommerce] Adjust the Product page layoutHey @tabonik
Your site is hidden behind a maintenance screen, so we’re not able to check the page and see what can be done to lower the content. Is there any way you can open your site so we can take a look?
Hey @shamshudein
In general, the payment processor will send a message to your site that payment has been received, after which your payment plugin will then change the status from “Pending Payment” to “Processing”.
If that doesn’t happen for you, it’s possible that there is an issue with the communication between your payment processor, payment plugin and WooCommerce.
Which payment method does this refer to, and which plugin are you using to accept payments?
Forum: Plugins
In reply to: [WooCommerce] Pickup date and time per productHey @jbom
Local Pickup Plus may be helpful for you.
Forum: Plugins
In reply to: [WooCommerce] one option shipping doesn’t workHi @mfdesignfr
By default, all shipping options will be shown on the checkout page, and can’t be offered based on which products are in the cart.
This can be done with additional plugins, such as Conditional Shipping And Payments or Advanced Shipping Packages. Do you have any of those (or any other plugin related to offering different shipping methods for different products) active on your site?