Ryan Ray's Replies - page 46

Forum Replies Created

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Forum: Plugins
In reply to: [WooCommerce] Woocommerce product ID short code not working
Plugin Support Ryan Ray
(@ryanr14)

8 years ago
Hi Rob,

I see a few problems with the formatting of your shortcode that’ll likely fix the issue. It should work if it is formatted as so…

[products id="1234"]

Could you try using products instead of just product as well as formatting the arguments as id=”” or sku=”” etc… Let us know if that works!
- This reply was modified 8 years ago by Ryan Ray.
Forum: Plugins
In reply to: [WooCommerce] Paw it forward function

Plugin Support Ryan Ray
(@ryanr14)

8 years ago

Hi @ontheball1,

Good question here. And just to clarify, these products could be purchased for the customer or they could be donated to an animal rescue (more than one location)?

If that’s correct, how do you imagine the process working? For example, the customer could split their cart to be delivered to their address and donate some products to the rescue? Are there prompts on the individual product, and the cart as well?

Lots of questions to clarify how you’d like it to work, thanks! 🙂

Forum: Plugins
In reply to: [WooCommerce] Homepage has noindex

Plugin Support Ryan Ray
(@ryanr14)

8 years ago

Hi @vytaskk,

Could this be coming from another plugin, in particular, the WPBakery Page Builder plugin? The screenshot makes it seem likely, at least we know there isn’t any indexing options within WooCommerce. Nonetheless, it’s definitely coming from something outside of WooCommerce.

Forum: Plugins
In reply to: [WooCommerce] Free Shipping not wokring

Plugin Support Ryan Ray
(@ryanr14)

8 years ago

Hi @forbiddenchunk,

It looks like because you have a wildcard on NG1 it is applying free shipping to any postcode that starts with NG1. You’d need to be more specific and perhaps apply a range to that. Something like NG1…NG15 should stop it from applying to anything beyond NG15.

Forum: Plugins
In reply to: [WooCommerce] Form Autofill Error During Checkout

Plugin Support Ryan Ray
(@ryanr14)

8 years ago

Hi @crowinck,

I see the same thing happening for WA where Washington would come first, or IN for Indiana, or even MA for Massachusets. I’ve reported the issue myself here on GitHub and will follow along with what our developers say. 🙂

Forum: Plugins
In reply to: [WooCommerce] Are you order from abroad? Write me a email.

Plugin Support Ryan Ray
(@ryanr14)

8 years ago

Hi @sko22,

I assume you are wanting to replace the normal e-commerce workflow, say the add to cart button, with something that says contact me for details if the user is outside of Italy?

If you had specifics for what you’d imagined just give us more detail here and we’ll try to figure out what’s possible.

Forum: Plugins
In reply to: [WooCommerce] Shortcodes do not work on any other pages/posts, but posts with single.php?

Plugin Support Ryan Ray
(@ryanr14)

8 years ago

@jenclickspring,

Hmm, interesting that wouldn’t work in the visual editor at first. Nonetheless, glad you got it working. The parent theme may have done something strange to their copy of the WooCommerce.php file, but it seems adding it to your child theme is overriding it and making things a-ok. 🙂

I’ll mark this resolved!

Forum: Plugins
In reply to: [WooCommerce] Latest Update crashes my site

Plugin Support Ryan Ray
(@ryanr14)

8 years ago

Hi @kbrand01,

Ahh ok, a 500 error is a generic server error and doesn’t tell us people on the outside much at all. 🙂

Hopefully, your host would have some sort of server log. If you ask nicely they may be able to give us some sort of clue there as well as update your versions of PHP and MySQL for you.

Even though getting those updated will help your site immensely, it is weird that you say any version from 3.3.3 and above causes the issue. That would lead one to believe that whatever changed in 3.3.3 is causing the trouble. Looking at the changelog though I don’t see anything that stands out immediately.

Have you tried temporarily switching to a theme like Twenty Seventeen and/or Storefront and then updating WooCommerce? I’d also only have WooCommerce active on the site and no other plugins active if you try this.

It also sounds like a staging site would be a good idea. If your host doesn’t offer that option, we recommend WP Staging for quickly spinning up a new test site. There you could test updates that hopefully wouldn’t affect your live site.

Forum: Plugins
In reply to: [WooCommerce] Salestax limited to a State

Plugin Support Ryan Ray
(@ryanr14)

8 years ago

Hi Stefen,

Did you have any luck here getting things checked and set as you need?

Forum: Plugins
In reply to: [WooCommerce] Product zoom only working for some products

Plugin Support Ryan Ray
(@ryanr14)

8 years ago

Hi @kiranamity,

Would you have a URL we could look at, maybe even a product that works and doesn’t work for you?

Also, it may help to send us your system status. You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

Forum: Plugins
In reply to: [WooCommerce] Change “Tag” on frontend of website
Plugin Support Ryan Ray
(@ryanr14)

8 years ago
Hi @tderouindesign,

I found a snippet for this here, if you just modify it to work for authors instead of brands.
```
add_filter('gettext', 'author_translate_tag_taxonomy');
add_filter('ngettext', 'author_translate_tag_taxonomy');
 
function author_translate_tag_taxonomy($translated) {
 
if ( is_product() ) {
// This will only trigger on the single product page
$translated = str_ireplace('tag', 'author', $translated);
}
 
return $translated;
}
```
I’d recommend you use a plugin like Functionality for Pluginception to store this custom code in. That way it’s update safe from anything overwriting it. 🙂
Forum: Plugins
In reply to: [WooCommerce] Single Product pictures only showing partially

Plugin Support Ryan Ray
(@ryanr14)

8 years ago

Hi Anji,

No need to apologize or call yourself a noob. 😛

This could be a theme issue or something else, so first could we test your theme by temporarily switching to a theme like Twenty Seventeen or Storefront.

If the images appear fine there, it’s likely caused by the theme you’ve been trying to use. If so you could then get ahold of the developers of that theme for a fix.

Also, I was just curious about what you mean changing the layout to stacked fixes the image issue?

Forum: Plugins
In reply to: [WooCommerce] Making product attributes show in drop down

Plugin Support Ryan Ray
(@ryanr14)

8 years ago

Hi @xeon826,

Once you’ve created attributes you’ll need to use those to create variations on your product. I assume what you’re saying is that you click on an attribute and it then takes you to a page showing you any product that is using that attribute.

Just to be sure, once your attributes are added to the product follow the rest of this doc here to get variations created. Then you’ll have drop down options for those variations on your product.

Forum: Plugins
In reply to: [WooCommerce] Dynamic category

Plugin Support Ryan Ray
(@ryanr14)

8 years ago

Hi there,

I’m not quite sure I understand exactly what you mean here.

Likely your best category base options are here. If you needed something more done it may need an extension (if it exists) or custom work.

Link to image: http://cld.wthms.co/w71OCE

Forum: Plugins
In reply to: [WooCommerce] Shortcodes do not work on any other pages/posts, but posts with single.php?

Plugin Support Ryan Ray
(@ryanr14)

8 years ago

Hi @jenclickspring,

Just to clarify real quick, are you adding the shortcode using the WordPress editor or perhaps editing post type templates?

Hopefully, you are just using shortcodes in the normal WordPress editor for pages or posts like this

Link to image: http://cld.wthms.co/2ZzxO0

If so, you don’t need to use both the ID & SKU arguments. It’d be one or the other.

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