rogermbolton

Good day,

I have a similar issue. If I deactivate UM I can search for and see all the users in the admin dashboard but when I re-activate UM many of my users disappear and some when I search for them are not found.

I have downloaded the THEME!! functions.php file using ftp and edited it as you suggest. Logged out of the site, cleared the cache etc logged back in and the issue was resolved.

wp-content/themes/yourtheme/functions.php

/* Ultimate Members Users Not Showing */

remove_filter( ‘pre_get_users’, array( UM()->classes[‘um\admin\secure’], ‘filter_users_by_date_registered’ ) );

Hi folks,
I have just experienced this issue and I resolved it by:
1) I deactivated the plugin Ultimate members
2) I used the WordPress version to request a new password.
3) I followed the instructions to reset and create a new password
4) I logged in with the new password created
5) I re enabled the Ultimate Members plugin
6) I tested it again
This now works for me.
Good luck

Hi there
The option below needs to be checked so that you now use html instead of plain text.
Use HTML for E-mails?

I have the same issue and can not use plain text emails anymore.

I would prefer to use plain than to use html.

Good luck

Cheers

• This reply was modified 8 years, 1 month ago by rogermbolton.