Whenever someone clicks the lost password link and fills out the email field, they receive an email. When they click the link on the email, it always brings them to a page that says “Your password reset link appears to be invalid. Please request a new link below.” It is not a time-out since we have tried doing it pretty much instantly.
I have tried changing the theme to twenty seventeen, and deactivating all plugins, the issue still happened.
The page I need help with: [log in to see the link]