robstyrrell

Hi,

Thanks for your quick response.

I’ve decided to use a textarea instead, so all good.

However, I’m now having another issue.

I have 2 loop grids on the page, each querying a different repeater, but this doesn’t seem to work as the 1st loop grid is showing the content from the 2nd repeater, and the second loop grid isn’t showing anything at all.

Any ideas?

Rob

PLEASE IGNORE THIS, IT WAS MY ERROR!

Hi Dan,

Yes, if I enable shipping debug mode then the correct shipping costs are shown.

Thanks,
Rob

Hi,

I’ve passed on your comments to the developer and they said this:

Hi there,

We hope you are doing well.

Please ask third-party developers to use the following methods to get the weight of the product:

$product = $cart_item[‘data’];
$weight = $product->get_weight()

OR

$changes_made_in_cart=$cart_item[‘data’]->get_changes();
$weight=$latest_weight=$changes_made_in_cart[‘weight’];

OR

$weight=$latest_weight=$cart_item[‘plugify_shipping_weight’];

We can’t make changes in third-party plugin code because we don’t know where or how they are getting the weight, so they can better assist you. Thank you so much for your continued cooperation.

Best Regards
Plugify Support Team

Does that help?
Rob

Hi,

As you were probably aware, I was working on this in a test site.

I’ve now added the plugin to the site that it’s actually going to be used on.

The layout is now fine, however, the menu isn’t being outputted. I’ve even tried using the shortcode [customer-area-dashboard /], but this doesn’t work either.

The theme is Twenty Twelve.

Can you help?

Thanks,
Rob

Hi,

Yes, that exists as you can see for yourself here:
My files – My WordPress (choosepurpledev5.co.uk)

Thanks,
Rob

Hi,

• Could you please, first, post a screenshot of the frontend part of your site where no styles are being displayed?
  
  Attached
  
• Could you please check and save the settings again, make sure that the frontend-master skin is selected
  
  Yes, it is
  
• Could you please check in Settings > Frontend that the checkbox print CSS styles is not unchecked (important step)
  
  This does not exist.
  
• Could you please try to switch to Twenty Twelve theme, just for testing purposes, and see if the issue persists.
  
  Yes, this works.

If the issue still persists after those checks, please:

• Browse the frontend where styles are missing, open the debugger view (F12 or CTRL + SHIFT + I),  click on the “console” tab. You might probably see some red output errors, like “404 – file not found”. Copy/paste those errors there.
  
  Uncaught Error: Syntax error, unrecognized expression: #cuar-js-content-container>.cuar-page-footer” data-tray-height-minimum=”400″ data-tray-mobile=”#cuar-js-mobile-sidebar” data-content-substract=”#wpadminbar
  at se.error (jquery.min.js?ver=3.6.3:2:13759)
  at se.tokenize (jquery.min.js?ver=3.6.3:2:21770)
  at se.select (jquery.min.js?ver=3.6.3:2:22597)
  at Function.se (jquery.min.js?ver=3.6.3:2:7116)
  at Function. (jquery-migrate.min.js?ver=3.4.0:2:2847)
  at e. as find
  at S.fn.init.find (jquery.min.js?ver=3.6.3:2:25167)
  at S.fn.init (jquery.min.js?ver=3.6.3:2:25656)
  at e.. (jquery-migrate.min.js?ver=3.4.0:2:2387)
  at new e. (jquery-migrate.min.js?ver=3.4.0:2:1566)
  
• Then click the “sources” tab, and make sure you actually find a file named styles.min.css in wp-content/plugins/customer-area/skins/frontend/master/assets/css
  
  Yes, this is present.
  
• Then click the “elements” tabs, and hit CTRL + F which should open a search box. Type “cuar-js-container”. This should actually show a div and this one should not be missing.
  
  No, this isn’t there.

Thanks,
Rob