robhob

Hi Janet,

If you don’t have access to the email address associated with an Admin user account and you’ve got access to the database, your can modify the password through PHPMyAdmin. You can find the instructions in the Codex over here.

If you have access to an Admin email account, you could just use the standard password reset via the automatic emailer.

Cheers,

Rob

Try disabling all your plugins and see if that makes any difference. If that works, then activate them one at a time.

Hello James,

I’ve played around and I can’t figure out how to override the CSS used to style the player. If you really want to get your hands dirty, you could hack away at the CSS file used to style the player, you can find it here: http://www.thesongpartnership.com/wp-includes/js/mediaelement/mediaelementplayer.min.css. You can clean it up with dirtymarkup.com. The obvious problem is, any changes made here will be lost with your next WordPress update.

Can I suggest that you rather use a plugin called Media Player Style Kit. It looks like it’ll do exactly what you’re looking for and save you a lot of time and trouble.

Cheers

Rob

I think you should create a new thread on the WP-Advanced forum or WordPress Development on Stack Exchange.

Hope you come right.

If I understand you correctly, neither you nor the new user can access the dashboard, if that is correct, try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule out a theme-specific issue (theme functions can interfere like plugins).

It should work. It might be that it’s been overwritten somewhere else. I’d strongly recommend that you create a child theme and enter your CSS changes in it’s style.css file.

You can overwrite the files directly. The codex has instructions on doing a manual update.

Just in case something goes wrong, don’t forget to make a backup of your site.

@jan, yes you’re right, I should have mentioned that. I create a child theme by default so I don’t normally install a CSS Plugin.

@hop3y, I quite like it with the same background as the page.