Robert
Forum Replies Created
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Hi @pixluser
Could you please share a link to the page where the issue is happening? If you do not want to share information like that on this forum, feel free to contact us over our ticket system:
https://nextendweb.com/contact-us/nextend-social-login-support/Forum: Plugins
In reply to: [Smart Slider 3] responsivityThe first problem I see is this:
https://smartslider.helpscoutdocs.com/article/2053-common-mistakes#paddingmargin-is-used-for-positioning
You should not use margins and paddings to position elements, as that will most likely result in unexpected responsive behavior at some point. Instead, you should use Row/Column structures:
https://smartslider.helpscoutdocs.com/article/1811-row
And these have options to expand, and align the layers inside them:
https://www.youtube.com/watch?v=3PPtkRU7D74&t=326sAdditionally, this margin also appears to be the reason why your slider gets so big:
https://smartslider.helpscoutdocs.com/article/2033-what-affects-slider-size#content-in-a-slide
So either way please make sure to set those back to a much smaller value (for slight adjustment) or back to 0 if you do not need spacing there.Forum: Plugins
In reply to: [Smart Slider 3] Fatal error updating to 3.5.1.26Normally such issues are temporarily (so at the moment you updated something went wrong), so if you do not see anything wrong neither on the backend nor on the frontend, and you do not get further error reports, then you can consider it resolved. The file that was problematic according to your error report was used in our Black Friday campaign to display a notice on the backend to users. We removed that notice in the latest update (since the campaign is no longer active), and probably something went wrong during the update, and not all files were updated correctly, so some remained from the previous version, including the one that tried to call that notice.
Forum: Plugins
In reply to: [Smart Slider 3] Fatal error updating to 3.5.1.26Hi @bosendorfer
This error is shown when the given file is not accessible. In your case, possibly due to a problem during the update. First I would recommend doing a re-installation over FTP, as you see here:
https://smartslider.helpscoutdocs.com/article/1717-wordpress-installation#ftp
https://smartslider.helpscoutdocs.com/article/1717-wordpress-installation#whereftp
You can use a client like FileZilla:
https://filezilla-project.org/download.php
and that will also show if a file could not be uploaded.Don’t worry, your sliders are not affected by re-installing the plugin, so they will stay.
Forum: Plugins
In reply to: [Smart Slider 3] Random imagesHi @fantou
We do not have an option for this for static sliders unfortunately, and we use a cache, so the slider already has its code done before you actually see it. This would be the case for the dynamic slider as well, in that case we just generate multiple cache variations, and pick one to show.
To achieve what you are looking for, you could create multiple sliders, with the first image being different in each. You should use the shortcode publishing method:
https://smartslider.helpscoutdocs.com/article/1720-publishing-on-wordpress#shortcode
And you could use custom code or maybe a plugin that allows it, to display one of the shortcodes. So essentially, you are creating the variations manually, and based on some custom logic or a plugin, you display one of them. However, please note that we are unable to provide support for custom coding.Alternatively, you may choose a generator that can display images, and use the randomization option we have there. However, on this forum we can only provide support for the Free version, so if you are interested in this option, please rather contact us here:
https://smartslider3.com/help/#n2-ss-783item15Forum: Plugins
In reply to: [Smart Slider 3] Force Smart Slider to use Theme StyleHi @sgumby
I am sorry, but we don’t have the option for your sliders to automatically inherit all styles from your theme, because:
- we need to define some basic styles for the elements
- and we try to use sufficiently strong selectors
otherwise:
- the slider could completely fall apart due to the CSS of the theme
- our settings would be unusable, they would never do anything as the theme would always override our styles
This would also result in you seeing completely different results on the backend and frontend, since your theme doesn’t necessarily load those styles and fonts on the backend as well.
If you really want the same styles, then you can modify the properties so that the slider elements are also overridden. For this you have to use the !important rule or specify the selector that targets the slider elements. But as mentioned, this will not guarantee that you will see those results in our editor, because the theme will probably only load those styles on the frontend.
A solution to this is the “Editor – additional CSS files” field, where you can call additional CSS files into our editor, like you see here in our back-end font load documentation:
https://smartslider.helpscoutdocs.com/article/1828-using-your-own-fonts#backendHowever, please note that custom coding as a whole is outside the scope of our support, so if you have any problems due to this, that will need to be resolved by you.
Forum: Plugins
In reply to: [Smart Slider 3] Doc ToolbarsHi @sgumby
As far as I know, in old Smart Slider 3 versions, the Add Panel remained open, and would only close if you specifically closed it with the “x” icon. You might mean this behavior, but either way, it wasn’t really a docking feature, it still overlapped the slide, it just didn’t automatically close when you clicked on / dragged a layer, like it does now. The problem with the old system was that it made it hard to add layers where the add panel overlapped the canvas.
If you mean the problem is that you want to quickly drop down layers, but the add panel closes, you could also use “A” on your keyboard to quickly bring it up, so like that you do not need to click on the “+” icon every time.
If you mean that the Layer Window:
https://www.youtube.com/watch?v=3PPtkRU7D74&t=270s
overlaps the slide on the canvas, you could use the device selector to change the preview size:
https://smartslider.helpscoutdocs.com/article/1765-slide-editor#top-menu
to make the slide smaller in the editor.And if you are looking for the Layer List, it is now part of the Layer Window as you see here:
https://smartslider.helpscoutdocs.com/article/1815-layer-listAnd the Timeline still shows the layers and timings, and you can show/hide it, and it will keep that state:
https://smartslider.helpscoutdocs.com/article/1817-timeline
However, please note that the Timeline is only available in the Pro version, and if you have any further questions regarding it, or other Pro feature, please rather contact us here:
https://smartslider3.com/contact-us/support/
Because due to the forum guidelines:
https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products
we cannot provide support for the Pro version here.Forum: Plugins
In reply to: [Smart Slider 3] PHP code not working in a PHP templateI assume you are using the PHP do_shortcode publish method:
https://smartslider.helpscoutdocs.com/article/1720-publishing-on-wordpress#phpDo you see the slider on the page, and you do not see only the content from get_header() and get_footer(), or do you not see anything? Also, could you please share a link to your site, so we can take a look?
Forum: Plugins
In reply to: [Nextend Social Login and Register] Does Nextend support bbpress?Hi @wordpmoon12
We do not have a dedicated integration for bbPress:
https://bbpress.org/
But as far as I know bbPress is just a forum plugin, where there is no custom user system, so it uses the WordPress default user system.
Nextend Social Login is also based on this default user system, so users registered by us will be able to do the same actions as users registered by the traditional WordPress default registration form.If there is a WordPress account with the same email address as the social media account, then we can link these based on email address (that is if there is no social media account linked to the WordPress account from the same provider already). So in this case we would not make a new account, but log the user in to the existing one.
Forum: Plugins
In reply to: [Nextend Social Login and Register] Apple ID doesn’t workYes, it is possible, but if you need more information, please get in touch with us over our support form:
https://nextendweb.com/contact-us/nextend-social-login-support/Forum: Plugins
In reply to: [Nextend Social Login and Register] Problem with Linkedin loginIn this case, I am glad the issue is resolved!
Forum: Plugins
In reply to: [Nextend Social Login and Register] Apple ID doesn’t workUnfortunately no. There are some providers (e.g. Facebook, Apple) that allow users to hide their email address, in which case they do not return the email address (or return the relay email address). This is not up to us, but the given provider, so unfortunately there is no option to determine this. In the Pro version we have an option to ask the email address of the user with a setting. If you are interested in that, please contact us over the form I linked in my previous message, as here I cannot provide support for the Pro version because of the guidelines:
https://wordpress.org/support/guidelines/#do-not-post-about-commercial-productsForum: Plugins
In reply to: [Nextend Social Login and Register] Problem with Linkedin loginHi @hasintha86
Please contact us here:
https://nextendweb.com/contact-us/nextend-social-login-support/
Because on this forum we can only provide support for the Free version.Forum: Plugins
In reply to: [Nextend Social Login and Register] Apple ID doesn’t workHi @hasintha86
I have checked the login on your site, and I was logged in successfully, so the login worked as expected. Is the problem resolved on your end as well, or do you still see it? If the problem persists, please contact us here:
https://nextendweb.com/contact-us/nextend-social-login-support/
Because due to the forum guidelines, we can only provide support for the Free version here.You could try our “nsl_login” action. This is fired on each login (so the one after the registration as well), where the user meta should be available. Now of course the downside of this is that this runs each time someone logs in, which is not very practical. You could also create a cron job for this instead, that would get all the ids and you could feed that to the organizer plugin.