rlandry

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  • Forum: Fixing WordPress
    In reply to: HostGator Domain Change Problems
    Thread Starter rlandry

    (@rlandry)

    10 years, 10 months ago

    Done!

    Forum: Fixing WordPress
    In reply to: HostGator Domain Change Problems
    Thread Starter rlandry

    (@rlandry)

    10 years, 10 months ago

    Hi guys!

    Thanks for your responses. I have my issue resolved thanks to an awesome HostGator Tech. I am still not quite sure what she did to make it work but I can now access my WordPress dashboard. Unfortunately I have to start all over. Hopefully I can just use my WP files I backed up…. !

    This is the chain of events getting my site “back up”:

    – Apparently my site and home url were still showing lapetiteidea.com (previous domain)
    so she updated it to sassafrasink.com inside of the phpmyadmin.

    – She disabled my plugins.

    – Changed my theme to WP default

    – Tried some other themes.

    – None of these steps worked.

    – Finally she Re-Installed WordPress using QuickInstall

    What happened is when I moved the domain as primary I should have installed the WordPress on the root. However yI had a folder for sassafrasink.com. That is what the tech told me but I still dont quite understand what she meant by that. I am just thankful I can access my dashboard.

    This is the link she gave to me to help me understand what went wrong:

    http://support.hostgator.com/articles/cpanel/what-is-a-document-root-folder

    Forum: Fixing WordPress
    In reply to: Responsive Font on Mobile
    Thread Starter rlandry

    (@rlandry)

    11 years, 11 months ago

    Thanks Johnny Tuc!

    Where would I place this?

Viewing 3 replies - 1 through 3 (of 3 total)