Thank you Tara – looks intimidating but will print out and go step by step.
I worked on this over weekend with no success. But found out my version is older so missing multiple upgrades. When I have time will get on phone with tech support.
Thanks everyone who replied!
I’ll have to try this. I’m learning as I go – my former assistant set this up! This is my work web-site so I’m a bit worried but backing up will take care of that. Thanks very much!