rashed848

Hello dimal !

Thank you for reaching out and bringing this issue to our attention. We apologize for any inconvenience this has caused you. We’ve reviewed the video you provided, and we understand the issue you’re experiencing with the LIST Categories block.

Rest assured, our development team is actively investigating this issue to determine the root cause and implement a solution. We appreciate your patience and understanding as we work to resolve this issue promptly.

If you have any further questions or concerns, please don’t hesitate to let us know. Thank you once again for reporting this issue to us.

Best regards,

Hello karinguri !

Thank you for reaching out to us regarding the issue you’re experiencing with the booking functionality on the Single listing page of Directorist.

We apologize for any inconvenience this may have caused and are committed to resolving this issue for you as quickly as possible. To ensure prompt assistance and a thorough investigation into the matter, we kindly request that you reach out to our technical support channel through our website.

Our dedicated support team will be more than happy to assist you further and address any technical issues you’re encountering with the booking functionality. By contacting our technical support, we’ll be able to gather more specific information about your setup and work towards a resolution tailored to your needs.

Best regards,

Hello kuyawing !

Thank you for bringing this to our attention and for your feedback on our plugin. We’re genuinely sorry to hear about the inconvenience you’ve experienced with the Multi Directory feature.

Upon reviewing your concern, it seems that the issue you’ve encountered might be specific to your site’s configuration. We’ve thoroughly tested the Multi Directory functionality on various local environments without encountering similar errors. However, we understand that every setup is unique and occasional discrepancies can occur.

To address this matter effectively and provide you with the best possible assistance, we would kindly ask you to look forward to the support ticket detailing the problem you’re facing. This will allow our support team to investigate the issue further and work towards finding a solution tailored to your specific circumstances.

Please rest assured that ensuring your satisfaction is our top priority, and we are committed to resolving any issues you encounter promptly.

Thank you for your understanding and patience. We look forward to assisting you further and restoring your confidence in our product.

Best regards,

Hello celine_asco !

We understand your need to activate the mouse scroll wheel zoom on an Open Street Map display and appreciate your inquiry regarding the differences in behavior between Open Street Map and Google Maps.

Rest assured, your concern has been duly noted, and our team is currently investigating the issue. We will pass your feedback along to the appropriate team members to address this functionality and explore potential solutions.

We apologize for any inconvenience this may cause, and we’re committed to providing you with the best possible experience with our platform.

If you have any further questions or need assistance with anything else, please don’t hesitate to reach out. We’re here to help.

Thank you for your understanding and patience.

Warm regards,

Hello msmckay !

Thank you for reaching out with your questions regarding Directorist. We appreciate your interest in giving it another try and would be glad to assist you in understanding its current functionalities.

1. Multiple Directory Types: Yes, you are correct. Directorist now supports multiple directory types within a single installation. Each directory can be customized with its own set of categories and locations. This means that you can have separate directories for businesses, hotels, classifieds (such as real estate and cars), and more. Regarding category and location conflicts, Directorist ensures that listings are specific to their respective directories. For example, if a user searches for restaurants in Texas within the restaurant directory, they will only see listings related to restaurants in Texas within that specific directory. However, the navbar above allows users to switch between directory types seamlessly, utilizing the instant search feature. For instance, if users search for restaurants in Texas, it will show the restaurants in Texas. However, using that navbar if you change the directory type to cars, it will show all the listings of cars in Texas, without refreshing the page.
2. Registration and Listing Submission: Directorist provides flexibility regarding user registration. You can utilize your preferred registration plugin, such as Ultimate Member, to handle registrations. Directorist itself doesn’t require users to register unless desired. Just make sure that the user are being registered as “subscriber”. Directorist supports 2 roles, “Admin”, “Subscriber”. Additionally, you can customize registration forms extensively to suit your needs. As for listing submission, non-registered users can indeed submit listings if configured to do so. Once registered, you can restrict listing submission pages to specific user roles, ensuring control over the submission process.
3. Blog Option and Updates: Directorist does not include a built-in blog option. However, our premium themes may offer this feature, providing you with the ability to create a blog with similar category and location functionalities as the directories.Regarding updates, Directorist has evolved significantly over time and is now a matured plugin with a feature-rich environment. As a result, updates are less frequent, focusing more on stability and enhancements rather than constant changes that disrupt customizations.
4. Bulk Category and Location Addition: We understand the importance of efficiency, especially when managing large datasets. While Directorist doesn’t natively support bulk addition of categories and locations, our technical support team can assist you with a custom solution for this. Please reach out to us for guidance, and we’ll ensure your needs are met.

We hope this information helps clarify your queries and aids in your decision-making process. Should you have any further questions or require assistance, please don’t hesitate to contact us. Welcome back to Directorist, and we wish you a successful journey ahead!

Warm regards,

Hello Tina !

Thank you for your glowing feedback! We’re thrilled you’re enjoying Directorist’s simple yet efficient features. Your kind words about our tech support mean a lot. When you’re ready for the paid version, we’ll be here to make the transition smooth. Thanks for recommending Directorist!

Best regards,

Hello rosariokhouri !

Thank you for reaching out with your inquiry regarding listing expiration in Directorist. I’m delighted to inform you that you have the flexibility to tailor the expiration settings for each directory type to meet your specific needs.

To achieve your goal, navigate to Directory Listings > Directory Builder > General. Within the “General” settings, you’ll find an option labeled “Listing Expiration.” Here, you can set the listing expiration for a particular directory type to 0, ensuring that listings within that directory will never expire.

This feature allows you to have precise control over the lifespan of listings based on the directory to which they belong. Feel free to explore these settings, and if you have any additional questions or if there’s anything else I can assist you with, please don’t hesitate to reach out.

Best regards,

Hello antoniocaporrini !

Thank you for taking the time to update your review. We genuinely appreciate your feedback and the opportunity to address your concerns.

I’m glad to hear that our support team was able to respond to your ticket and resolve the issue you raised. We understand the importance of timely assistance, and we apologize for any inconvenience you experienced initially.

Your decision to pursue a refund is completely understandable as the available feature was not aligned with your business needs. We want to ensure that our customers have a positive experience with our products and services, and we’re here to assist you with the refund process.

Thank you once again for updating your review, and we appreciate your understanding.

Best regards,