JoomSky
Forum Replies Created
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Hi,
Here is a small fix that disable redirect.
In future versions, we make it proper.Edit
../wp-content/plugins/js-support-ticket/includes/jsst-hooks.phpFind on line number 7
add_action('wp_login_failed', 'jssupportticket_login_failed', 10, 2);Replace with
//add_action('wp_login_failed', 'jssupportticket_login_failed', 10, 2);Regards,
Help Desk teamForum: Plugins
In reply to: [JS Job Manager] JS Jobs Premium Update fails with errorHi,
Please update to the latest version, problem will be solved.
You can open direct ticket at joomsky.com
Hi,
jQuery set the opacity:1, but you have error on jQuery, so it makes problem.
jQuery(“div#js-ticket_screentag”).css(“opacity”,1);
When jQuery problem solved, this problem will auto solved.
https://wordpress.org/support/topic/uncaught-reference-error-7/#post-14996177Regards,
Help Desk teamHi,
Admin can edit support icon text in the configurations.
This feature will be available in 2.5.4.Regards,
Help Desk teamHi,
It will also available in next version.
Hi,
Field visibility is available at one level.
It is not availale for multi fields.
Multi fields will be available in next versions.Forum: Plugins
In reply to: [JS Job Manager] Public accessHi,
Try this
Admin > JS Jobs > Configuraitons > Employer > Visitors
> View resume: No
> Resume search: No
> Resume by category: NoHi,
SMTP is paid addon so it not available in your version.
For more details.
https://jshelpdesk.com/product/smtp/Hi,
We note/check it.
It will be fixed in new coming version 2.5.0Regards.
Help Desk teamForum: Plugins
In reply to: [JS Help Desk – AI-Powered Support & Ticketing System] Dashboard LinksTry this fix.
Proper fix will be avilable in coming version.
Edit
../wp-content/plugins/js-support-ticket/modules/jssupportticket/tpls/controlpanel.php
Find on line number 933
&formid
Replace with
?formid
Forum: Plugins
In reply to: [JS Help Desk – AI-Powered Support & Ticketing System] Custom Ticket StatusHi,
Status are not store in database.
You can check these files.
../wp-content/plugins/js-support-ticket/modules/ticket/tpls/– ticketdetail.php (from line number 1082)
– admin_ticketdetail.php (from line number 1502)Hi,
JS Help Desk does not offer gravity form integration.
Hi,
Code customization is required to add custom link in top menu.
File path
../wp-content/plugins/js-support-ticket/includes/header.phpHi,
It required code customization.
You can check custom fields code in
../wp-content/plugins/js-support-ticket/includes/classes/customfields.phpHi,
System does not support it.
System support dependent fields.