Forum Replies Created

Viewing 15 replies - 31 through 45 (of 163 total)
  • Plugin Author PluginEver

    (@pluginever)

    Hello @lomerill,

    Just wanted to say a quick thank you for being our valued customer. We take all customer inquiries, requests, and comments seriously and do our best to help in whatever way possible.

    Serial numbers show only for the serial-enabled products. When you uncheck the «Sell Serial Numbers» checkbox for that product, then it does not become serial enabled. Therefore, serial numbers will not be shown in the orders. To show the serial numbers in the orders products must be serial enabled.

    Let us know if you have more queries.

    Regards
    PluginEver

    Plugin Author PluginEver

    (@pluginever)

    Hello @hisureshkumar,

    Just wanted to say a quick thank you for being our valued customer. We take all customer inquiries, requests, and comments seriously and do our best to help in whatever way possible.

    The site you have shared is not using our plugin. They are using WP Automatic. You can claim copyrights or can turn off RSS against the site. If your content is open to everyone, you are undone.

    Perhaps, we suggest our users use canonical tags. It is a way of telling search engines that a specific URL represents the master copy of a page. Using the canonical tag prevents problems caused by identical or “duplicate” content appearing on multiple URLs.

    Regards,
    PluginEver

    Plugin Author PluginEver

    (@pluginever)

    Hello,

    Just wanted to say a quick thank you for your interest in WooCommerce Serial Numbers. We take all customer inquiries, requests, and comments seriously and do our best to help in whatever way possible.

    WooCommerce Serial Numbers facilitates you by providing the feature bulk import. With the help of this feature, you can import any number of keys to any number of products.

    The plugin also has a built-in license key validator API with separate endpoints that will let you validate, activate, deactivate license keys via HTTP requests.

    We value your business and look forward to serving you. Please write to us anytime if you need help with another request in the future.

    Regards,
    PluginEver

    Plugin Author PluginEver

    (@pluginever)

    Hello,

    Just wanted to say a quick thank you for being our valued customer. We take all customer inquiries, requests, and comments seriously and do our best to help in whatever way possible

    If you want to change the text mentioning “Serial numbers” you can use the premium version of WooCommerce Serial Numbers. From the template settings, you can choose which fields to show and can name each field. To check our premium version, visit here.

    In case you want to keep using the free version, you can change the table heading using the following filter-

    wc_serial_numbers_order_table_heading

    We value your business and look forward to serving you. Please write to us anytime if you need help with another request in the future.

    Thanks
    PluginEver Support Team

    Plugin Author PluginEver

    (@pluginever)

    Hello,

    Just wanted to say a quick thank you for being our valued customer. We take all customer inquiries, requests, and comments seriously and do our best to help in whatever way possible.

    Yes, you can attach serial keys to your sold product by editing serial-number-enabled products.

    First of all, you need to add serial keys to the product. From the serial number list, edit your chosen serial number and attach it to a sold product by providing an order ID.

    Let us know if you have further queries.

    Thanks
    PluginEver Support Team

    Plugin Author PluginEver

    (@pluginever)

    Hello @aizensoft,

    As mentioned earlier, The feature is not included. If the ‘Duplicate key’ option is enabled, the customer can buy the same key over and over again.

    I hope you get it now.

    Let us know if you have further queries. You can visit our site and talk to our live support team.

    Thanks

    Plugin Author PluginEver

    (@pluginever)

    Hello,

    Just wanted to say a quick thank you for being our valued customer. We take all customer inquiries, requests, and comments seriously and do our best to help in whatever way possible.

    First of all, duplicating serial numbers is not a free feature. If you want to duplicate serial keys, you will be needing WooCommerce Serial Numbers Pro in the first place.

    Also, you cannot use the same generated or imported serial number unless you enable the option called Duplicate keys. In addition, a customer who has already got a serial number will not be able to get the same serial number is not a feature.

    The feature is needed only for returning customers. The customer must log in to the profile he used for his first purchase. In case the returning customer signs up for a new account and purchases another serial key, it will not be possible to recognize whether the customer is returning or a new one. In addition, many sites allow guest user purchases. This is why the option is not included.

    Still, we will share your query with our development team and will try our best to straighten things out.

    We value your business and look forward to serving you. Please write to us anytime if you need help with another request in the future.

    Thanks
    PluginEver Support Team

    Plugin Author PluginEver

    (@pluginever)

    Hello @fborgosano,

    Just wanted to say a quick thank you for being our valued customer. We take all customer inquiries, requests, and comments seriously and do our best to help in whatever way possible.

    First of all, make sure if there are any categories. If categories are found, please check each category has products in it.

    If you need further help, ask for support from here.

    We value your business and look forward to serving you. Please write to us anytime if you need help with another request in the future.

    Regards,
    Pluginever Support Team

    Plugin Author PluginEver

    (@pluginever)

    Hello @linnovate,

    Just wanted to say a quick thanks for your interest in WooCommerce Serial Numbers. We take all customer inquiries, requests, and comments seriously and do our best to help in whatever way possible.

    The current version of WooCommerce Serial Number is compatible with WordPress version 5.7.2. We have tested the plugin with this latest version of WordPress.

    Additionally, we will soon release a newer version of WooCommerce serial Numbers with all necessary updates. Therefore the plugin will be commensurate with the latest WordPress version.

    We value your business and look forward to serving you. Please write to us anytime if you need help with another request in the future.

    Regards,
    PluginEver Support Team

    Plugin Author PluginEver

    (@pluginever)

    Hello,

    Just wanted to say a quick thank you for being our valued customer. We take all customer inquiries, requests, and comments seriously and do our best to help in whatever way possible.

    Please make sure images for each category are uploaded properly. If images are uploaded but still not displaying, contact support@pluginever.com mentioning your issues. Please attach screenshots on the basis of your problem. Our dedicated team will help you immediately.

    We value your business and look forward to serving you. Please write to us anytime if you need help with another request in the future.

    Thanks
    PluginEver

    Plugin Author PluginEver

    (@pluginever)

    Hello,

    Just wanted to say a quick thank you for your interest in WooCommerce Serial Numbers. We take all customer inquiries, requests, and comments seriously and do our best to help in whatever way possible.

    First of all, we did not mention anywhere that our plugin supports multiline serial numbers. It would be indeed a great feature that can be enhanced. For that, we want our customers to request a new feature first.

    To ask for a new feature, we want our customers to communicate with us using LiveChat or our dedicated support page.

    Our single line serial number can be augmented by adding a prefix, suffix, sequential pattern, random pattern, and both numeric and alphanumeric. You can also generate serial numbers datewise.

    To be clear, in nearly all situations, a single one-star review published by a customer for not having a single feature but has hundred of new can be defamatory to the business.

    Very soon, we will deploy multi-line serial numbers support.

    Thanks
    PluginEver

    • This reply was modified 5 years ago by PluginEver.
    Plugin Author PluginEver

    (@pluginever)

    Hello,

    Just wanted to say a quick thank you for your interest in WooCommerce Serial Numbers Pro. We take all customer inquiries, requests, and comments seriously and do our best to help in whatever way possible.

    Right now, we are not currently supporting a multisite environment.

    Please write to us anytime if you need help with another request in the future.

    Regards,
    Pluginever Support Team`

    Plugin Author PluginEver

    (@pluginever)

    Hello,

    Just wanted to say a quick thank you for being our valued customer. We take all customer inquiries, requests, and comments seriously and do our best to help in whatever way possible.

    Stock management works separately for each product. Therefore, it is not possible to set a maximum quantity to the available stock for all products at a time. Since stocks may vary product to product and if stock is enabled which is also product-specific, eventually the quantity of the stock will come to an end. Then it will not be possible to checkout.

    Though you did not allow backorders, it doesn’t work in such way. Hope you find your answer.

    We value your business and look forward to serving you. Please write to us anytime if you need help with another request in the future.

    Thanks
    PluginEver

    Plugin Author PluginEver

    (@pluginever)

    Hello,

    Just wanted to say a quick thank you for being our valued customer. We take all customer inquiries, requests, and comments seriously and do our best to help in whatever way possible.

    Please reset the campaign settings first. If it doesn’t work, please mail at support@pluginever.com

    Provide screenshots of your campaign settings in your mail.

    We value your business and look forward to serving you. Please write to us anytime if you need help with another request in the future.

    Thanks
    PluginEver

    Plugin Author PluginEver

    (@pluginever)

    Hello,

    Just wanted to say a quick thank you for being our valued customer. We take all customer inquiries, requests, and comments seriously and do our best to help in whatever way possible.

    Right now the feature you are asking for is not available with the plugin. But we appreciate your query and will forward your suggestion to the development team. Hopefully, this feature will be released in our next update by the end of May’21.

    We value your business and look forward to serving you. Please write to us anytime if you need help with another request in the future.

    Regards,
    PluginEver Support Team

Viewing 15 replies - 31 through 45 (of 163 total)