pinkteeshirt
Forum Replies Created
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Forum: Fixing WordPress
In reply to: Images not showing in Media LibraryJust one final comment in case anyone does know something that might help me.
I have discovered that if an image is uploaded using add media within a post the image is attached to that post but does not show in the image library afterwards. But images uploaded to the media library directly do not show on revisiting the library.Any one any thoughts?
Forum: Fixing WordPress
In reply to: Images not showing in Media LibraryFurther Info.
Have changed the dates of recent uploads to correspond with dates of images that do show in media library and they still don’t show.
This is a woocommerce site – is there anywhere else that information about images is kept apart from wp_posts and wp_postmeta?Forum: Fixing WordPress
In reply to: Images not showing in Media LibraryIt is a back-end issue though. All images previously uploaded and attached prior to 2016 show in the site. All new images uploaded are visible in the Media Library immediately they are uploaded (and show as existing in database and upload month folder) but are not view-able in Media Library after leaving that page and then going back to it.
What an earth could prevent the display of images beyond a certain date? when the “all media items” default is set.
I am not sure how a URL would help but I can provide it plus username and password privatelyForum: Fixing WordPress
In reply to: Images not showing in Media LibraryUpdate.
Having updated to WordPress 5.1, the grid view has returned but still no images showing from 2016 onwards even though there are about a dozen in the database and in the upload folder for May.
If you do upload an image it does appear in the grid (after progress bar etc) but after leaving the media library and going back to it, the new image has disappeared!!Forum: Fixing WordPress
In reply to: You do not have sufficient permissions to access this pageSorry for confusion. Of course I substituted
mydomain.co.uk for the real domain URL in this post.After something like 19 days 123-reg have discovered that the permissions on my root directory were wrong and that this prevented Exim operation working which will have affected SMTP. I have no control of the permmissions on this directory – only the site directories.
This was very frustrating indeeed and resulted in me taking out a subscription to another hosting company as a precaution.
123-reg have offered me 3 months extra hosting in compensation.Thanks for everyone’s contribution.
Alan
Callum: re previous message, the bit in italics is their response.
Callum,
I am really embarrassed at wasting your time with this one.
123-reg have now come back with what they think is a solution after I pointed out to them that everything started to go wrong after my hosting package was upgraded.I have checked and after the upgrade the patch directory has changed to /websites/123reg/LinuxPackage26/ab/so/lu/absolutespirit.co.uk/public_html.
I have made the modification in the database and also sent a test email using the form on your website. Can you please confirm if it has arrived?
It hasn’t made the slightest difference as you predicted earlier! and any test on any contact form fails SMTP or PHPMail.
Yes I do have a gmail account but I don’t understand how you might wish me to use it !!
Thanks again
Callum,
Excuse the novice understanding of PHP’s mail() and PHPMailer.
However I have tried the SMTP, localhost, Port 25,with no auth and exactly the same arror message comes up regarding the path being incorrect.I have to say that moving the site and database temporarily to my own ubuntu server with local host configured for pretend domain has proved that all settings are correct for your plugin. Messages have been sent with no problem.
123-reg are still looking into it. I use WordPress because everything normally works without me knowing more than I need to (although I can hack around at PHP to move and dissappear things) Even though I pay for admitedly slow shared hosting, I should expect email/contact forms to work properly.
Even the in-built comment notification or new user notifications do not work on any sites I have with 123-reg. I believe there is simply something wrong with their handling of just my hosting otherwise there would be lots of complaints out there.
Many thanks
AlanThank you for your comment Callum.
This is the latest reply from 123-reg. I have not asked them your question yet as they will maintain they have answered it here.
Our engineers have advised that using a third party smtp server will not work. It’s not possible to access an external SMTP server from linux shared hosting. All mail traffic is directed through the local server.
The easiest way would be to use the built in php mail functions and use ‘localhost’ as the mail server.
I know this isn’t necessarilly a wp-mail-smtp issue but I feel 123 are running rings round me. 4 support engineers all saying different things now. Surely if none of the contact forms I use- being wp-mail-smtp (as phpmailer or smtp), contact form 7, cforms II all dont work then there is a fault at 123-reg.
Is there any other way that I can prove them wrong? I just don’t know where to go now.
Alan Ellicott
I have just had another reply from 123 support as follows.
The underlying issue is that the path given on these scripts is wrong. Your WP installment is not located in the root of your public_html folder, but in a sub-folder – absolute. So the given path should be /public_html/absolute/. However, if we can’t locate these files, we can’t make the amendments for you.
Does this make any sort of sense to anyone?
Can anyone tell me how I can change the “given path”. Is this in a setup script somewhere?
Or….which files would they be able to amend for me if i knew what they were?Correction to the post above.
I meant that 123-reg map the domain to the directory.
Forum: Installing WordPress
In reply to: Complete Novice 123-reg…Thanks Ricky. I should have realised this – I forgot that 123 would have to propogate the DNS redirection.
AlanForum: Installing WordPress
In reply to: Complete Novice 123-reg…I am not exactly a WordPress novice but am being a bit stupid I think.
I have a 123-reg webhosting facility with WordPress installed in http://www.mydomain.co.uk/subdirectory I have also checked the box to make this directory my home page.
How on earth do I get to the login page for WordPress for this site. I am used to typing http://www.domain.co.uk/wp-admin on my old hosting service but whatever I do with the 123 hosting results in being directed to 123-reg advertising.