PerfectSolution
Forum Replies Created
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Forum: Plugins
In reply to: [Quickpay for WooCommerce] Fatal error in your code…@marco1970 – It sounds like you have som incompatibility issues. If the order object is NULL in the callback handler, this means that WooCommerce was unable to find the order based on the data returned from the QuickPay callback. This means. that the plugin is unable to process the order payments properly on the shop end.
Do you have any plugins modifying either the transaction data sent to QuickPay or maybe the order ids?
Forum: Plugins
In reply to: [Quickpay for WooCommerce] Fatal error when renewing subscription@tolnem – Thank you for your suggestion. A shorthanded version of your suggestion has been implemented in v5.4.2
Forum: Plugins
In reply to: [Quickpay for WooCommerce] Introduce Mastercard ID check logo@torbenkp – thank you for your suggestion. This has been added in v5.4.2
@nuvopoint – the empty log files were due to a misconfiguration in the plugin. It should have been fixed in 5.4.0.
@nuvopoint I think your case is related to something else as this has been confirmed to work on a lot of shops.
The first thing you should check if there is a transaction ID on the order and if the “QuickPay”-box appears on the order page without problems. If this is not the case, it could be related to either:
– Callbacks not reaching your shop
– PHP errors are thrown while handling the callbackThe last point could also be the case if the transaction ID is set but the payment isn’t captured.
In either case I recommend you to take a deeper look into your log files inside WooCommerce -> Status -> Logs
Forum: Plugins
In reply to: [Quickpay for WooCommerce] Taxes issueI am not able to replicate this issue myself. Could you provide us with some screenshots of your tax- and product setup?
Forum: Plugins
In reply to: [Quickpay for WooCommerce] Taxes issueHi there,
When creating the new tax rate, did you remember to set the rate on your various products?
Hi,
Im sorry for the late reply. I think the problem you mentioned might be related to this issue which has been fixed in the latest release (5.1.0).
Please try it out and to see if it works on future orders.
Hi guys,
This problem seemed to be caused by intermittent problems when storing the transaction ID through WC_Order::payment_complete. We have implemented a fallback in the payment callback handler which should fix this problem.
This fix was released in 5.1.0.
Please keep in mind that the fix only handles future orders. Existing orders with missing transaction IDs must be handled manually.
- This reply was modified 6 years, 10 months ago by PerfectSolution.
Forum: Plugins
In reply to: [Quickpay for WooCommerce] WooCommerce QuickPay and WPML compatibilityHi @dgwatkins
Thank you for reporting this. Version 5.0.0 implements your suggested changes.
Forum: Plugins
In reply to: [Quickpay for WooCommerce] Plugin doesn’t work with multiple currenciesThe plugin is not manipulating currencies or anything related to it. But, we figured that the callback URL was relying on the site_url, which WPML is not adding language parameters to. In 5.0.0 we have changed the callback to rely on the home_url which should provide better support for WPML and fix the problem you experience.
Hi Matt,
I believe sending the order id instead of the post ID is the correct approach. This is how most merchants want it.
I can think of a way or two to optimize this in the future, but it is on the mid/long-term roadmap.
If you want, you may manipulate the order number sent to QuickPay yourself. This can be done through the following filter: woocommerce_quickpay_order_number_for_api
/** * @param string $order_number * @param WC_Order $order * @param bool $recurring */ function filter_woocommerce_quickpay_order_number_for_api($order_number, $order, $recurring) { // Manipulate the order number somehow return $order_number; } add_filter('woocommerce_quickpay_order_number_for_api', 'filter_woocommerce_quickpay_order_number_for_api', 100, 3);- This reply was modified 7 years ago by PerfectSolution.
@janbo68 @alexanderjuulj – could you please send me a status report of all enabled plugins on the affected webshops?
Thank you for reporting this issue.
Can you tell if this is happening on regular orders or only on recurring orders with the subscription plugin?
Hi,
The plugin supports WooCommerce Subscriptions.
To me it sounds like you are either:
– Typing in an incorrect payment method in the cardtype lock – or
– Missing to setup acquirer details in the QuickPay manager.Since I do not have the proper permissions to check this for you, I would strongly recommend to send an email to support@quickpay.net – they will be able to review your manager setup for you.