PerfectSolution
Forum Replies Created
-
Forum: Plugins
In reply to: [Quickpay for WooCommerce] Swish bugHi Søren,
As replied by email, I suspect that both plugins are using the same internal id (swish). If that is the case they will conflict if they are both enabled. You are better off disabling one of them.
Forum: Plugins
In reply to: [Quickpay for WooCommerce] Wrong order status (Cancelled)You can go to “WooCommerce” -> “Status” -> “Logs” and select the logs called woocommerce-quickpay-xxxx.log which will show plugin specific problems. Alternatively, in case of other problems, you might go to the fatal-error log or your hosting providers PHP logs.
Forum: Plugins
In reply to: [Quickpay for WooCommerce] Wrong order status (Cancelled)Hi there,
It sounds like WooCommerce is cancelling the orders due to missing payments. This is a built in mechanism in WooCommerce.
If the payments are coming are accepted in QuickPay, but the shop never registers the payment, it sounds like the callbacks are either never reaching your shop, or alternatively an error occurs while handling the callback.
- Did you check that the private key is correct?
- Did you check that your website is publicly available? QuickPay must be able to deliver callbacks to your webshop in order for it to work.
- Did you check your error logs to see if any errors occur during the callbacks?
Forum: Plugins
In reply to: [Quickpay for WooCommerce] Zero decimal currencyWe have released a fix in v5.8.0 of the plugin.
Hi @skafte
If you make changes to the order, the best way is to make the changes reflect on the order. So, basically I would follow your 5-step example with one exception. You don’t have to manually capture the rest of the amount. If you enable “Capture on complete”, you can complete the order after recalculating the order total.
When “Capture on complete” is enabled, the plugin attempts to capture the order total. It takes the transaction balance into account!
Example:
The customer places an order with a total of 10$. If you manually capture 7$ and removes a product afterwards worth og 2$, your new order total is 8$. The balance on the transaction is 7$, so when you complete the order, the module will attempt to capture an additional 1$ on the transaction.
I hope this makes sense 🙂
Forum: Plugins
In reply to: [Quickpay for WooCommerce] Zero decimal currencyHi @flosama
It seems to be an issue with inconsistency currency handling on QuickPay’s end. I have proposed some changes to their API. I have also requested some documentation on exactly which currencies that should be handled differently. I will make sure to implement a fix asap and let you know when it has been done.
Forum: Plugins
In reply to: [Quickpay for WooCommerce] upgrader stuckIf the installer is stuck in maintenance mode, you may go to your wp_options table and remove the line with the option_name=woocommerce_quickpay_maintenance
Forum: Plugins
In reply to: [Quickpay for WooCommerce] Wrong order status (Cancelled)Hi,
It sounds like the callbacks are never accepted properly. And since the callbacks are never processed, the orders are never marked as paid. Furthermore it sounds like your WooCommerce is cancelling unpaid orders after a short while.
Callbacks not being accepted with the error “Invalid callback body for order #xx” are often due to an incorrect private key. Please check and update your private key in your settings – I would suggest that you consult QuickPay support who can help validating the private key as well.
Forum: Plugins
In reply to: [Quickpay for WooCommerce] Apple Pay as payment optionHi,
There is currently no separate payment gateway option for Apple Pay. But, if you use “creditcard” for payment method / cardtype lock in the main instance, Apple Pay will be presented as an option when the user is redirected to the QuickPay payment window.
Here is some more general information about Apple Pay with QuickPay:
If you have any further questions about this, I suggest you get in touch with QuickPay support 🙂
Hi Kenny,
Fetching the private key via the UI requires specific permissions on your API user to be enabled. It seems your API user is missing these permissions. Instead, go to your QuickPay manager , click Settings -> Integration og copy the private key from there. If you are having problems finding the private key, please consult QuickPay support at support@quickpay.net.
Forum: Reviews
In reply to: [Quickpay for WooCommerce] Woocommerce Subscription + QuickpayThe plugin is working perfectly well with subscription products, if you are using the official WooCommerce Subscriptions plugin found on the WooCommerce marketplace.
Hej Morten,
Jeg har lige prøvet at discounte en ordre og complete den efterfølgende, og der trækker den det discountede beløb.
Gatewayen tager udgangspunkt i ordretotalen og ikke transaktions-balancen, så hvis kunden oplever at det er den fulde pris der trækkes, skal hun huske at rekalkulere ordretotalen og kontrollere at den er korrekt (og gemt), inden hun completer ordren. Hvis det ikke gøres i korrekt rækkefølge, vil det trukkede beløb heller ikke være korrekt.
Forum: Plugins
In reply to: [Quickpay for WooCommerce] Fatal error in your code…@marco1970 – we have made som improvements to the callback handler which should avoid these types of errors if the module is unable to locate the order based on the callback data.
@susannehoff – this is not related to the topic, but the problem is caused by an incorrect branding ID typed in your plugin settings. Please consult the QuickPay support if you’re en doubt of which branding ID to use. You can also leave the field empty to use the default branding window.
Forum: Plugins
In reply to: [Quickpay for WooCommerce] QuickPay – Payment related problems registered@andik76 – thank you for reporting this. This problem should be fixed in 5.6.0. 🙂
Forum: Plugins
In reply to: [Quickpay for WooCommerce] Compatibility with WooCommerce 4.0?Hi @tohevi – The plugin is now compatible with WC 4.0