ovaloliv
Forum Replies Created
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I changed the From email adress as you suggested. After that change the respondent receives a copy. Very good. Thanks a lot for your support!
No we do not have any STMP plugin. The adress we use is leif.lh@telia.com.
I have now installed the plugin “Code Snippets” and used it for the snippet you provided. After that my test of the form “Medlem2” at an iPad and another computer was successful. Very nice!
The problem with “the respondent not getting an email” still remains. How can we proceed with this issue?
That sounds more comfortable. I do it the way you suggest and will be back when we can see the result.
Hi
Thanks for your effort and suggestions. However I don’t really know how to do what you suggest. My knowledge is probably too limited both regarding editing the “themes function.php file” and the how to access the “PHP error file”. So without further guidance I unfortunately have reached the end of the road…Cont.
I have made some additional tests with the form “Medlem2”. Obviously we have a problem apart from the original “Email confirmation not received by respondent”.
The form “Medlem2” can be used and sent from a computer (including a computer not connected to me). However we fail to send it from an Ipad unless I am logged in to our website.Cont.
Here is a link to the new form
http://www.torsang.org/medlem2-sida/Cont.
Something went wrong to the form I edited and you tested. I have created a new form (Member2) which works except copy to the respondent. Please test this new form instead.To answer your question about cache plugins unfortunately I can only say ”not that I know of”. I have been active editing my form just recently. Could that have disturbed your test. I have stoped editing now and made a test myself with the same result as before.
Hi
I have made the test you suggested. Only 1 email as a result. Could it be that this function is not included in the free version?As for the other issue. We now have HF 1.13.5 and Jetpack 10.2. We no longer get the ”daily” mail with the error message. So hopefully this issue is solved?
cont.
I also recieve a (general?) wordpress error message, asking me to contact my service provider regarding an (unspecified) error with the happyforms plugin. Ive been in contact with my web hotel service, and they cannot identify the problem.
I don’t know if this error message is related to my current issue though. Unfortunately the error message is in Swedish, but if it would be of any help I’m happy to include all of it. The second half of it reads“`WordPress-version 5.8.1
Nuvarande tema: Great (version 1.061)
Nuvarande tillägg: Happyforms (free) (version 1.13.4)
PHP-version 7.4.24Uppgifter om felet
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Ett fel av typen E_ERROR uppstod på rad 351 i följande fil: /customers/3/a/6/torsang.org/httpd.www/wp-content/plugins/happyforms/inc/classes/class-happyforms.php. Felorsak: Uncaught Error: Call to undefined function happyforms_get_dashboard_modals() in /customers/3/a/6/torsang.org/httpd.www/wp-content/plugins/happyforms/inc/classes/class-happyforms.php:351
Stack trace:
#0 /customers/3/a/6/torsang.org/httpd.www/wp-includes/class-wp-hook.php(303): HappyForms->redirect_to_forms_page(Object(WP_Screen))
#1 /customers/3/a/6/torsang.org/httpd.www/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#2 /customers/3/a/6/torsang.org/httpd.www/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#3 /customers/3/a/6/torsang.org/httpd.www/wp-admin/includes/class-wp-screen.php(421): do_action(‘current_screen’, Object(WP_Screen))
#4 /customers/3/a/6/torsang.org/httpd.www/wp-admin/includes/screen.php(243): WP_Screen->set_current_screen()
#5 /customers/3/a/6/torsang.org/httpd.www/wp-content/plugins/jetpack/vendor/automattic/jetpack-sync/src/class-sender.php(387): set_current_screen(‘sync’)
#6 /customers/3/a/6/torsang.org/httpd.www/wp-content/plugins/jetpack/vendor/automattic`Hi
Thanks for your prompt reply. The field “Email respondent a copy of their submission” is checked. But no copy is sent.