Glad to hear the submission issue is out of the way, @ovaloliv!
About respondents not getting the email, do you happen to have an STMP plugin put in place?
Also, could you please share what address where you using for the From email address and Reply email address under Email respondent a copy of their submission? I have a hunch it is playing a role.
Let us know! 🙂
No we do not have any STMP plugin. The adress we use is leif.lh@telia.com.
Got it, @ovaloliv!
Could you please try swapping the From email address and Reply email address that’s under Email respondent a copy of their submission with an email address that’s more in line with the domain of your site? Maybe like no-reply@torsang.org, or info@torsang.org? Sometimes, the default mail systems that hosting providers use won’t send out emails if the from address is of a different domain.
If that doesn’t help, would you please try installing and setting up a SMTP plugin? WP Mail SMTP or Easy WP SMTP are good choices
Let us know how that goes 🙂
I changed the From email adress as you suggested. After that change the respondent receives a copy. Very good. Thanks a lot for your support!
Anonymous User 18525946
(@anonymized-18525946)
So glad to hear this 👏
I’ll close this topic. If you have any more questions, just open a new topic — we’re always here to help out.
