Morganclark

Thanks Esmi, we will get on to that and let you know.

OK, well we removed all plugins as you suggested, reset the plugins folder by PhpMyAdmin and the Save icon still hasn’t appeared. Apart from knowing the very basics of WordPress I can’t fix this issue. Do we go back to Woo and tell them its faulty, because they suggested we contact WordPress. The only option I can think of is getting a completely new Woo – Unsigned theme and carrying current content over.

It’s not live yet: http://ec2-23-20-169-130.compute-1.amazonaws.com/

I firstly deactivated all the plugins one by one and tested to see of it worked.

It didnt.

I then logged onto the backend and removed the plugins by using:

rm -r (widgetname)

Against all of them – so there’s no plugins on there now, but, alas, no save button still.

Hope you have a fix.

Thanks

Hey, so I deactivated all plugins but there was no change anywhere, however when I tried to re-install all plugins, one plugin gave me a fatal error message:

Fatal error: Cannot redeclare class InstagramWidget in /var/www/wp-content/plugins/instagramWidget.php on line 167

I haven’t done anything from here, however, the save button icon has not returned.

If it helps I can send you a private message so you can have a look. I m new to these message boards and I m not sure how this works.
Thanks

That’s interesting as they just palmed me off to you guys… The Widgets setting is actually in the Word Press part of the dashboard, not the installed version.

Can you be 100% sure before I go back to them?

Thanks