mark l chaves's Replies - page 14

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Viewing 15 replies - 196 through 210 (of 860 total)

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Forum: Plugins
In reply to: [User Menus - Nav Menu Visibility] Only 1 checked user is apply

Plugin Support mark l chaves
(@mlchaves)

4 years, 2 months ago

Hey @daivernon,

Thanks for reaching out.

We don’t see that happening on our sites.

Below is a quick demo. Please read the video description to understand what we’ve tested in the screencast.

https://share.wppopupmaker.com/5zuL9wLK

Can you make sure you’re not getting any errors in your browser console?

If you haven’t yet, you might need to rule out a plugin conflict too. Here are instructions for that.

https://gist.github.com/marklchaves/90f5af8d0ea08d6e54254f2afb1109df

Also, please verify your max_input_vars is really set to 5000. Here’s how to check.

If you’re still seeing the issue after all of that, can you submit a ticket via our contact form?

https://code-atlantic.com/contact/

That way we can get more details from you and take a closer look.

Cheers!

Forum: Plugins
In reply to: [Popup Maker - Boost Sales, Conversions, Optins, Subscribers with the Ultimate WP Popup Builder] Auto close Popup on Iframe form submission

Plugin Support mark l chaves
(@mlchaves)

4 years, 2 months ago

Hey @supra21,

Assuming you render your form in HTML and it triggers a successful submission event, you can definitely display your form in an iframe in a Popup Maker popup and auto close it afterward.

Here’s a demo using Popup Maker’s Remote Content extension that:

1) Grabs a contact page using a URL. (The page has a Contact Form 7 form on it.)
2) Puts the page into an iframe inside a popup.
3) Uses custom jQuery to listen for CF7 events and closes the popup if the jQuery hears a CF7 success event.

https://share.wppopupmaker.com/RBunEqNw

The 2 biggies in this recipe are:

1) Writing the custom code to access the iframe.
2) Knowing the submission success event your form triggers.

If you need help with the details, can you please submit a ticket via our contact form? Click on Other Support.

https://wppopupmaker.com/support/#submit-a-support-ticket/

We’ll follow up with you there.

Have a great day 🙂

Forum: Plugins
In reply to: [Content Control - The Ultimate Content Restriction Plugin! Restrict Content, Create Conditional Blocks & More] Restrict a gutenberg column/block

Plugin Support mark l chaves
(@mlchaves)

4 years, 2 months ago

Hey @adityajejurkar,

We’re going to mark this thread as resolved since we haven’t heard back from you.

Please feel free to start a new thread or submit a help request 🙂

https://code-atlantic.com/contact/

Have a great day!

Forum: Plugins
In reply to: [Popup Maker - Boost Sales, Conversions, Optins, Subscribers with the Ultimate WP Popup Builder] Gravity Forms Signature Field Broken

Plugin Support mark l chaves
(@mlchaves)

4 years, 2 months ago

Hey @mattcom26,

Thanks so much for trying to isolate the issue further. We appreciate that!

We actually made some progress by writing a custom minimalist signature input field that forces the dimensions on page load.

We sent that off last week to Gravity Forms via the contact form. They said they forwarded our message to their dev team. That was on 24 March. We haven’t heard back.

If you’d like, we can try the code on a staging copy of your site while we wait.

If you’re interested, you can submit a ticket via our contact form.

https://wppopupmaker.com/support/#submit-a-support-ticket/

Scroll to the bottom and click Other Support.

Cheers!

Forum: Plugins
In reply to: [Content Control - The Ultimate Content Restriction Plugin! Restrict Content, Create Conditional Blocks & More] Some users locked out of some pages
Plugin Support mark l chaves
(@mlchaves)

4 years, 2 months ago
Hey @alain567,

Thanks for clarifying.

That means your whole site is serving dynamic data and managing logged-in visitors on top of that. So, according to the cache gurus, you should **not** cache your site. Caches are excellent for static content⏤not so great for dynamic data as we’re this seeing first-hand.

Here are a couple of references using W3 Total Cache as an example:

– https://kinsta.com/blog/w3-total-cache/#page-cache
– https://kinsta.com/blog/w3-total-cache/#w3-total-cache-settings–page-cache

But, there is some good news. You can ask your hosting and your cache plugin providers about options for serving cached dynamic content (e.g., Varnish).

If you want to read up more about the newer technologies that support caching dynamic content, check out this article.

https://wp-rocket.me/blog/cache-dynamic-content-wordpress/

We’re going to close this thread since the direction is heading towards caching.

If any Content Control-specific questions come up, feel free to start a new thread or open a ticket with us via our contact page.

https://code-atlantic.com/contact/

Have a great weekend 🙂
- This reply was modified 4 years, 2 months ago by mark l chaves. Reason: Clarification
Forum: Plugins
In reply to: [Content Control - The Ultimate Content Restriction Plugin! Restrict Content, Create Conditional Blocks & More] Some users not recognised

Plugin Support mark l chaves
(@mlchaves)

4 years, 2 months ago

Hey @alain567,

We actually just replied to your OP. Can you read over that and see if it helps?

I’m going to close this post as a duplicate.

Thanks!

Forum: Plugins
In reply to: [Content Control - The Ultimate Content Restriction Plugin! Restrict Content, Create Conditional Blocks & More] Some users locked out of some pages

Plugin Support mark l chaves
(@mlchaves)

4 years, 2 months ago

Hey @alain567,

Apologies for the delay.

Can you try excluding the pages where you have Content Control restrictions on? Here are the instructions from WP Rocket.

https://docs.wp-rocket.me/article/54-exclude-pages-from-the-cache

In general, any post or page that has permission restrictions should never be cached.

We hope that helps.

Let us know if you need anything else.

Have a great day 🙂

Forum: Plugins
In reply to: [Content Control - The Ultimate Content Restriction Plugin! Restrict Content, Create Conditional Blocks & More] Restrict a gutenberg column/block

Plugin Support mark l chaves
(@mlchaves)

4 years, 2 months ago

Hey @adityajejurkar,

We’re sorry you’re getting that “invalid content” error. Let’s try to figure out what’s going on.

That error message usually means there’s a syntax error in that block.

Here’s what we can do:

1) We can have a look at that block’s code if you want to copy/paste and email the text content that you’re using before you see that error.

You can email it to us https://code-atlantic.com/contact/

Please link back to this forum post in your message to save time.

2) Or, you can try to troubleshoot by first doing a baseline test. Here’s how.

In that same page, add a new shortcode block, then copy/paste example #2 in this gist.

https://gist.github.com/marklchaves/230ba030334d9f3984cedd71e1dc9193#2-for-anyone-logged-in

Hit preview. If you don’t get any errors, start adding the column content that was giving you trouble before. Try to add 1 piece of content at a time until you see the error message again (if you don’t see the error anymore, you’re done!).

If you still see the error you should now know which content has the problem. If you need help analyzing that content, please post it here or via our contact form.

Let us know how that goes 🙂

Forum: Plugins
In reply to: [Content Control - The Ultimate Content Restriction Plugin! Restrict Content, Create Conditional Blocks & More] Q? Plugin functionality – URL redirect using wp_get_current_user()

Plugin Support mark l chaves
(@mlchaves)

4 years, 2 months ago

Hey @taylordo,

Thanks so much for reaching out.

Content Control restricts content based on roles only not individual details from wp_get_current_user().

We also don’t have a way to send sensitive PII GET query parameters in a URL. We definitely don’t recommend doing that.

We hope that helps.

Let us know if you need anything else.

Have a great day 🙂

Forum: Plugins
In reply to: [User Menus - Nav Menu Visibility] Icon in menubar

Plugin Support mark l chaves
(@mlchaves)

4 years, 2 months ago

Hey @yolandal,

We’re going to mark this thread as resolved since we haven’t heard back from you.

Please feel free to start a new thread or submit a help request 🙂

https://code-atlantic.com/contact-us/

Have a great day!

Forum: Plugins
In reply to: [Popup Maker - Boost Sales, Conversions, Optins, Subscribers with the Ultimate WP Popup Builder] Split-tests with Google Optimize
Plugin Support mark l chaves
(@mlchaves)

4 years, 2 months ago
Hey @rapsli,

We just set up a new Optimize experiment to split test a Popup Maker popup (heading variations). Even though it can take 1-2 days to see data, we’re starting to get collected sessions and some conversion stats now.

Here’s a screencast of our setup and initial reports.

https://share.wppopupmaker.com/geumz61A

If you still aren’t seeing any sessions, I’d first make sure you don’t have any errors in your container and experiment.

Other things to check:

– Look for JavaScript errors in the console that can block reporting to Google Analytics (GA).
– Are your visitors are accepting cookies.
– Make sure you’re not testing as a logged-in admin.
– Try testing in a private or an incognito browser window. Always open a new session using an incognito window.
– Are you getting enough traffic? Check your page reports in GA to see how many visits to your popup’s split test page you’re getting.
– Double-check that your Optimize code is showing up on the pages where your experiment popup is loading.
– Post any Optimize issues or questions you run into to the Optimize community https://support.google.com/optimize/threads?hl=en

We hope that helps.

Let us know if you need anything else.

Have a great weekend 🙂
- This reply was modified 4 years, 2 months ago by mark l chaves. Reason: Added one more check
Forum: Plugins
In reply to: [Content Control - The Ultimate Content Restriction Plugin! Restrict Content, Create Conditional Blocks & More] Not Working on Page and Product

Plugin Support mark l chaves
(@mlchaves)

4 years, 2 months ago

hey @metalmate,

We got your ticket and replied 3 days ago. We just sent you another follow-up.

We’re going to close this thread here since we’re waiting for your reply on our help desk system.

Thanks so much 🙂

Forum: Plugins
In reply to: [Content Control - The Ultimate Content Restriction Plugin! Restrict Content, Create Conditional Blocks & More] Shortcode Not Working in Elementor

Plugin Support mark l chaves
(@mlchaves)

4 years, 2 months ago

Hey @matr4,

We’re going to mark this thread as resolved since we haven’t heard back from you.

Please feel free to start a new thread or submit a help request 🙂

https://wppopupmaker.com/support/

Have a great weekend!

Forum: Plugins
In reply to: [Content Control - The Ultimate Content Restriction Plugin! Restrict Content, Create Conditional Blocks & More] Basics Are Not Working

Plugin Support mark l chaves
(@mlchaves)

4 years, 2 months ago

Hey @wpturnedup,

We added this problem to our issues list.

We’ll let you know when we get a permanent fix for it.

Closing this thread for now.

Have a great weekend 🙂

Forum: Plugins
In reply to: [Popup Maker - Boost Sales, Conversions, Optins, Subscribers with the Ultimate WP Popup Builder] Plugin Disables all Module Animations in Divi

Plugin Support mark l chaves
(@mlchaves)

4 years, 2 months ago

Hey @ccmanz,

So there is definitely an issue with the popup plugin.

We looked at this issue extensively a while back. We couldn’t find anything in our code that would cause the animations to fire early. But, there’s good news!

We heard through the grapevine that the fine folks at Elegant Themes fixed the Divi animation issue.

We confirmed that Divi v4.15.1 animations work perfectly while Popup Maker is active. Please let us know if you find out anything different.

Thanks to everybody for your support! 🙂

Viewing 15 replies - 196 through 210 (of 860 total)

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