mickeywf
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce USPS Shipping Method Plugin] Retail ground option not showing upHi,
From plugin settings page please find option ‘Shipping Rates’. You can select ‘Use OFFLINE Rates’ there. This will show the retail ground option.
Forum: Plugins
In reply to: [UPS WooCommerce Shipping Method Plugin] Shipping rates too lowHi,
Apologies for my previous reply.
From the API request, we can see that you have opted for negotiated rates.
We request you to disable it from plugin settings and then try.If the issue persists, kindly provide a screenshot of the UPS calculator rates with the same details as in your last reply.
We will analyze them and let you know.Forum: Plugins
In reply to: [UPS WooCommerce Shipping Method Plugin] Shipping rates too lowHi,
Sorry for the delayed response.
This the basic(free) version of UPS plugin. In this version, we don’t have any option for Ship to Residential address.
You can have this option by upgrading it to the premium version.
Forum: Plugins
In reply to: [UPS WooCommerce Shipping Method Plugin] UPS Rates Too LowHi tashaneu,
Sorry for the delayed response.
Please turn on ‘debug mode’ from plugin settings page. Then, you can see UPS API request on cart/checkout page.
Hi,
Sorry for the delayed response.You can turn on debug mode from plugin settings page to see API request and response in cart/checkout page.
This will help you to understand what rates you are getting from UPS.
Forum: Plugins
In reply to: [WooCommerce USPS Shipping Method Plugin] Retail ground option not showing upHi,
If you turn on debug mode from plugin settings page, you will be able to see API request and Response in the cart/checkout page.
Forum: Plugins
In reply to: [UPS WooCommerce Shipping Method Plugin] WordPress 4.6.1Hi Marcin,
Our plugin is supported by wordpress version 4.6.1.
Can you describe the problem that you are facing ?
UPS API is taking daily pickup as default and in the basic version, we are yet to provide the mechanism to change it.
Don’t worry, we will provide you with the solution.
We have a refund policy of 30 days.
Hi Reyad,
We have analyzed that issue.
In this basic version of plugin you get rates with “Daily Pickup” Type. But in UPS calculator You get rates for ‘one time pickup’.
If you go for premium version, there you will get an option to change your pickup type. Also you can change rate types, like retail rate, your account rate etc. So you will be able to match the rate , which you are searching for.
Can you please send us your plugin settings page and product page (shipping tab) screenshot ? so we can analyze the issue better.
Hi Reyad,
Now coming to the answer to your query –
It seems that you are having multiple items in your cart.
But In our basic version items is packed individually. As this plugin is for small business owners and most of those intends to have one item in cart at a time.
So it is calculating shipping prices for each item individually. And you are getting the summed up rate.
But in our premium version, you can have box packing functionality as well as weight based packing, where you can pack multiple items into single box.
Hi Reyad,
It is recommended to remove your credentials from the API requests before posting here. As this is a public forum.- This reply was modified 9 years, 7 months ago by mickeywf.
Forum: Reviews
In reply to: [WooCommerce Stamps.com USPS Shipping Method] not workingHi LeaseahB,
If you are using our premium version of Stamps plugin then please update it to latest version. As this was fixed on earlier version.
As you have submitted a ticket via http://support.wooforce.com, you will get further replies through that ticket. Your request will be handled by technical experts as that is our premium support.
- This reply was modified 9 years, 7 months ago by mickeywf.
Hi ewimhk,
The error is indicating that your UPS account doesn’t have SurePost permission. If you want to use SurePost contact UPS regarding it.
And if you don’t want to use SurePost at all then you can turn off UPS services from plugin settings page.
Hope this helps.