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I tried to get more help from host gator as this is an urgent matter and this was there response. At this point i have no idea what i can do…
Greetings,
We have attempted to disable the plugin in an attempt to restore access to the admin panel for you. Unfortunately, the plugin resists all non-destructive means we have to disable it. At this point we have gone well past our scope of support. We wish we could offer more assistance but short of removing and replacing the WordPress site, there is little else we can do.
Please let us know if you have any further questions or concerns.
Respectfully,
Bruce B
Linux Systems Administrator
HostGator.com LLCThis was the response I received from HostGator. I would also like to mention that I love this plugin and will be using it on 3 other sites and purchasing the multi-site paypal module once this is corrected. I gave the plugin 5 stars I am just hoping I can get this issue corrected so that I can resume business.
HostGator:
Greetings,
There appear to be two issues on this ticket. With the BucksCountyCommunity.com WordPress site it appears that the site is having issues with the “Business Directory Plugin†plugin. Unfortunately, we will not be able to assist much further with diagnosing the issue. You will need to contact the plugin developer for additional help:
http://support.hostgator.com/articles/specialized-help/technical/wordpress/how-to-obtain-additional-support-for-wordpressI want to add that i never had this problem before and the supercache plugin has worked excellent up to this point. I love the plugin and greatly appreciate it, but i am very frustrated with the process I have been going through to correct this being that this is my business and main form of revenue.
Thanks so much for you help. I did this but when I uninstall it crashes my server. I dont even want to touch it anymore
so frustrating in that it is losing me business at the time… my host is working on the issue again for another fee does anyone have any idea how to remove the plugin!
Had the same issue and needed my host to restore my backup… Everything was fine went to update the plugin again and it failed due to an error… So i tried to deactivate hoping that this plugin did not crash my site the first time but it did…. ridiculous I lost a deal for an advertising retainer due to this issue still trying to figure it out!!