Kaitlin A.
Forum Replies Created
-
If you don’t want to change any code, you can use Mandrill’s Rules Engine to assign a subaccount and a signing domain, for example.
Otherwise, you’ll want to customize how the mail is being sent. An overview of how you can modify this can be found on the Mandrill blog here.
You’ll specifically want to add a filter to change those specific parameters in the
$messagethat’s being passed to Mandrill.Forum: Plugins
In reply to: [wpMandrill] Junk Mail | SpamThis isn’t really something that’s specific to the wpMandrill plugin. There are a number of reasons mail being sent might end up in spam folders. We’d recommend starting here for more details about common reasons and things you can do to help prevent it: http://help.mandrill.com/entries/23317558-Why-are-my-emails-going-into-recipients-spam-folders-
If you’re seeing other issues, you can also submit a request directly to our support team by clicking the ‘Help’ link in the footer when you’re logged in to your account.
Forum: Plugins
In reply to: [wpMandrill] The emails do not reach HotmailHi, if you’re seeing the emails in the Mandrill account, it’s possible they’re being filtered to the spam folder or another filter in Hotmail. Can you confirm whether they may have gotten filtered? If not, please submit a request at help.mandrill.com – we can take a look to see if there are any issues with your account or the recipient email address that could be affecting delivery.
Hi,
It’s not clear how you’re linking in with wpMandrill, since wpMandrill takes over the wp_mail function, but I can give you some general information on how you’d send this with Mandrill, and then if you need more clarification, just let me know!
BCC addresses through the API aren’t tracked in Mandrill, so only one can be specified per API call. Since only one can be provided via the API, the approach for sending to multiple recipients without them seeing every other recipient’s information is to put the recipients in the
toparameter, and then set thepreserve_recipientsflag to false (this flag tells Mandrill to generate the To header for each recipient instead of including all recipients in that header). You can also set the default for your account to not preserve the headers, but it can be a good idea to declare that on a per-API-call basis when you’re sending bulkForum: Plugins
In reply to: [wpMandrill] Invalid API KeyAre you getting an error that the API key is invalid or some other error?
Can you make sure that there aren’t any extra spaces on either side if you’re pasting the API key? If that still doesn’t work, if you set the WP_DEBUG constant (defined in your wp-config.php file) to true, you’ll see some messages added by the plugin in key parts of the process for the logs.
Hey Andrew,
Sorry for the delay in responding – I seem to have missed the new post being added here. Can you either tell me your Mandrill username or send us an email via help.mandrill.com so we can take a closer look at the template code in your account?It looks like the backup file is a .zip, which isn’t currently supported for Mandrill. We currently only support images, audio, video, text files and PDFs as described here: http://eepurl.com/nXMa1
Forum: Plugins
In reply to: [wpMandrill] [Plugin: wpMandrill] Emails Sending – But Few OpensHey @robscott,
Sorry for the delay in responding to your post here.
We’ll probably need a bit more information to help fully answer the questions/concerns you’ve got.
When you say system messages are being spam filtered – are these being sent through Mandrill or via another system right now? If you’re sending ‘from’ and ‘to’ the same address, or even the same domain, if that’s going through a third-party server, it could cause an issue with some spam filters and firewalls – it looks a bit strange when it should be coming from a server but that server knows it didn’t send the message. Can you give us more information, though? Feel free to start a ticket at help.mandrill.com on this point and we can get some account-specific information to help get some additional information.
As for why the plugins aren’t working, can you check the wpMandrill error logs? If something goes wrong with the plugin being able to send a message, you should be able to get some information from the logs to trace what might be happening.