martinoemh

Hello @webulous ,

Thank you for your reply. First of all, I hope my messages are clear enough, English is not my native language so don’t hesitate to tell me if you don’t understand something…

So, just so you know, before replying to your previous message, I asked to my webhosting support if they could have a look and maybe try to help. I gave them access and they also tried different things, and they came to the same conclusion : disabling WP Optimize was the only way to make the Divi builder working. It could tell us that :

• It doesn’t seem to be a local / client side problem as the webhosting support had the same issue, so I don’t think that the problem could come from a local cache issue or something like that (I cleared all my caches anyway few times) ;
• It could be an issue with a cache configuration on WP Optimize as it’s working on your side with the same version of the plugins.

I’m going to submit a support ticket on the link you provided.

Thank you for your help and have a nice day !

Ben

• This reply was modified 3 years, 6 months ago by martinoemh.