Luminus Alabi

Hi @taised,

This means that is not possible without a plugin?

This is correct.

I’ve never seen a “Billed annually” license for a plugin. So it means that after one year I have to pay again the cost or the plugin stop working, or this is only for the support?

Each product subscription lasts for 12 months and is renewed automatically on the anniversary of its purchase.

When your subscription renews, it will provide another year of support and updates for the product. This will help ensure compatibility with newer versions of WordPress, as well as potential new features and enhancements to the product itself.

If the subscription is allowed to lapse you will still be able to use the product however you will lose the following:

• Ability to download any version of the product
• Support for the Product and WooCommerce
• Updates and any new features added

If you go too long without renewing your subscription and updating the product, you may experience compatibility issues, leave your site vulnerable and potentially cause it not to function as expected.

Hi @jayjay524,

Those screenshots are pretty helpful.

In the first one, I notice that you don’t have anything selected under Zone regions. This is the most important part of your set up as that’s what tells the system where to look in order to match the customer’s address to a shipping zone.

The name is only for your own readability so that you know which zone you’re currently working on if you’re making any changes.

It should look like this in order to target UK addresses:

Full Size: https://d.pr/i/3NZTlD

Also, when checking out the user has no fields to input a shipping address.

I tried to make an order and looked at the checkout page. I can see that you have the additional issue of no payment methods being available. You’re going to want to sort that out by activating the relevant payment methods. I’d recommend Stripe and/or PayPal.

WooCommerce typically assumes that the billing and shipping addresses are the same, but provides the options to enter an alternate shipping address.

Seeing as you have the “Shipping destination” set to Default to customer shipping address, the shipping address fields should already be displaying, but they aren’t.

This kind of problem is usually caused by either a conflict with your theme or with another plugin.
 
The best way to determine this is to:

• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce
• Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

You can find a more detailed explanation on how to do a conflict test here – https://docs.woocommerce.com/document/how-to-test-for-conflicts/

Hi @lourencolemos,

As @lorro mentioned, you need to type the correct text into the space provided for it in WooCommerce → Settings → Accounts & Privacy as shown in this screenshot:

Full Size: https://d.pr/i/nMG1wg

Because it is an option that can be edited by the user, it isn’t something that will be translated by Loco Translate.

I’ll go ahead and mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

Hi @kolyo,

You’ll want to reach out to the developer of your packing slip plugin for help here.

You can do so by going to this link – https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/

Hi @bini01,

You can look at this plugin – https://wordpress.org/plugins/wc-cancel-order/.

If that doesn’t meet your needs, I’d recommend searching for “WooCommerce Cancel Order” in the plugin directory and/or speaking to a developer about helping you with it if you’re not able to implement the code shared here – https://stackoverflow.com/a/46264007

Hi @giriga,

I’m not sure what you mean by child product here.

From the screenshots, it looks like you already have a plugin in place to create these child products, so I’m not sure what you’re asking.

Can you explain?

@arthurlam1,

It isn’t possible to add multiple Cash on Delivery methods.

However, you can add other offline payment methods like Check Payments and Direct Bank Transfers

I’ve linked each one to its relevant documentation. Please read through the documentation thoroughly before using them, it helps avoid unnecessary confusion.

@failedmutiny,

Glad to hear it – thanks for letting us know!

I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.