Description

Wc Cancel order helps you to manage order cancellation functionality in woocommerce based online store, customer can request order cancellation with some details from my account order page, store admin will receive a cancellation request for order and will be able to respond in WC Cancel Area.

Basic Features

🔹 Customer can send order cancellation request to admin with cancellation details.
🔹 Admin will receive email notification for request sent by customer.
🔹 Admin can respond to cancellation requests received in WC Cancel Area.
🔹 Customer will receive email notification if cancellation request is approved or declined.
🔹 Allow guest users to send cancellation request by unique link they receive in order email.
🔹 Allow cancellation request only when order have specific order status.
🔹 Make cancellation reason input required or optional.
🔹 Display Customer note in cancellation request popup.
🔹 Translation ready.

➡ GET PREMIUM VERSION NOW!

Premium Features

✅ Allow cancellation request and direct cancellation both option with specific order status.
✅ Auto assign specific order status when cancellation request is approved.
✅ Auto assign specific order status when cancellation request is declined.
✅ Allow cancellation request for specific user roles.
✅ Define cancellation reason options in admin and display them as radio button in cancellation request popup.
✅ Make cancellation reason radio button as required or optional and even you can disable cancellation reason radio buttons completely from admin settings.
✅ Display additional text input when specific cancellation reason radio button is selected or display for all options.
✅ Make additional text input as required or optional and even you can disable it completely from admin settings.
✅ Hide cancellation request button after certain period of order time, (Minute/Hour/Day/Month/Year) are options.
✅ Supports Ultimate Member – WooCommerce plugin.
✅ Supports WooCommerce Subscriptions plugin, customer will be able to send cancellation request for their active subscription.
✅ Pro Support.

Screenshots

Installation

Go to “Plugins” > “Add New” and search for “WC Cancel Order”
Press “Install Now” button for the “WC Cancel Order” plugin
After the installation is complete click “Activate” link (Plugins > Installed Plugins).
Make desired settings under woocommerce settings >> Wc Cancel Tab.
You are done.
Check Woocommerce > Wc Cancel for cancellation requests you received.

FAQ

Where can I get support or talk to other users ?: If you get stuck, you can ask for help in the Plugin Forum.
Where can I get support for premium version ?: You can write us directly for premium version help or Contact us, please do not post on wordpress support forum for premium version help.

Reviews

mksamadnet May 21, 2022

It works as expected! Nice addon to the woocommerce list!

ncgyber January 28, 2022

Plugin is working nicely and the author provided very kind technical support. All the issue is resolved! Appreciate it!

paulharris0291 January 8, 2022

first i found another plugin but that didn't worked then i installed this and it works like a charm with my theme. Quick setup and no problems encountered.

micky07 January 8, 2022

I have used the plugin in the free version, but I can’t wait to purchase the pro version. Congrats for the great and best support work and technical elaboration. Thank you guys!

dada84 August 30, 2021

Thank You WooExperts for such a great plugin, It really helps a lot and provides every necessary feature that you need for your customer to allow order cancellation, and Interface is also too good.

interweb899 August 15, 2021

We were looking for cancellation feature and found it exactly what I was looking for. Thank you

Read all 22 reviews

Contributors & Developers

“WC Cancel Order” is open source software. The following people have contributed to this plugin.

jodhavishalsingh

“WC Cancel Order” has been translated into 8 locales. Thank you to the translators for their contributions.

Translate “WC Cancel Order” into your language.

Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

Changelog

3.1.5 – 20/05/2022

Fix – Cancel link removed from completed order email.
Fix – Cyrillic input allowed.

3.1.4 – 31/03/2022

Fix – Filters and Hooks added.

3.1.3 – 06/01/2022

Fix – Multisite enabled.

3.1.2 – 30/08/2021

Tweak – Compatibility check.
Fix – HTML submission in additional text fixed.

3.1.1 – 12/07/2021

Fix – Admin setting issue fixed.

3.1 – 11/07/2021

Fix – Compatibility issue fixed.
Fix – Admin settings added.
Fix – Improved admin interface.
Fix – Improved Functionality.

3.0 – 30/08/2020

Fix – Compatibility issue fixed.
Fix – Improved admin interface.
Fix – Functionality Tweaks.

2.9.1 – 14/11/2019

Fix – Minor Tweaks

2.9 – 05/03/2019

Fix – Inventory restore issue fix on order cancellation.

2.8 – 04/01/2019

Fix – Email template issue fixed.
Fix – Woocommrce 3.5 emails compatibility issue fixed.

2.7 – 17/12/2018

Fix – Woocommrce 3.5 compatibility issue fixed.

2.6 – 18/03/2018

Fix – Woocommrce 3.3 compatibility issue fixed.

2.5 – 07/12/2017

Fix – Restore product inventory/stock when cancel request accepted.

2.4 – 01/06/2017

Fix – Woocommrce compatibility issue fixed.

2.3 – 04/05/2017

Fix – Woocommrce compatibility issue fixed.

2.2 – 26/04/2017

Fix – Translation string added.

2.1 – 25/03/2017

Fix – Admin style/script hook fixed.

2.0 – 25/02/2017

Fix – Email issue fixed.
Fix – Woocommrce compatibility issue fixed.
Tweak – Admin style/scripts.

1.9 – 17/05/2016

Fix – Shop Manager role availability fixed.

1.8 – 25/02/2016

Fix – Woocommrce version compatibility.

1.7 – 12/02/2016

Feature – Multilingual ready / Translation ready.

1.6 – 11/10/2015

Fix – Get Status Fatal error fixed.

1.5 – 12/04/2015

Fix – Restore inventory/stock after Order cancel.

1.4 – 31/03/2015

Fix – E-Mail Notification Fixed.
Fix – Minor Changes done accordingly woocommerce version 2.3.

1.3 – 22/11/2014

Fix – Cancel Request Approve Notification E-Mail added.
Fix – Tool-tip fixed for WC Cancel Order admin dashboard icons.

1.2 – 21/11/2014

Fix – Cancel Request Permission issue fixed.

1.1 – 10/11/2014

Fix – Admin css hook fixed.

1.0 – 09/11/2014

Initial Revision.