luismmflores

Hi!

That’s why I have a staging site. And even deactivating everything on the staging site, the problem persists. Can’t see the stats.

Even thou here’s the info:

### WordPress Environment ###

WordPress address (URL): http://saltadacaixa.pt/staging
Site address (URL): http://saltadacaixa.pt/staging
WC Version: 4.9.2
REST API Version: ✔ 4.9.2
WC Blocks Version: ✔ 4.0.0
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 1.8.3
Log Directory Writable: ✔
WP Version: 5.6
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: pt_PT
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.11
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.6.49-cll-lve
Max Upload Size: 2 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 4.9.2
WC Database Prefix: wps3_
Tamanho total da base de dados: 8.63MB
Tamanho dos dados da base de dados: 7.91MB
Tamanho do índice da base de dados: 0.72MB
wps3_woocommerce_sessions: Dados: 0.01MB + Índice: 0.00MB + Engine MyISAM
wps3_woocommerce_api_keys: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_woocommerce_attribute_taxonomies: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_woocommerce_downloadable_product_permissions: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_woocommerce_order_items: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_woocommerce_order_itemmeta: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_woocommerce_tax_rates: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_woocommerce_tax_rate_locations: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_woocommerce_shipping_zones: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_woocommerce_shipping_zone_locations: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_woocommerce_shipping_zone_methods: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_woocommerce_payment_tokens: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_woocommerce_payment_tokenmeta: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_woocommerce_log: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_actionscheduler_actions: Dados: 0.04MB + Índice: 0.03MB + Engine MyISAM
wps3_actionscheduler_claims: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_actionscheduler_groups: Dados: 0.00MB + Índice: 0.01MB + Engine MyISAM
wps3_actionscheduler_logs: Dados: 0.03MB + Índice: 0.02MB + Engine MyISAM
wps3_cartflows_ca_email_history: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_cartflows_ca_email_templates: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_cartflows_ca_email_templates_meta: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_cli_scripts: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_commentmeta: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_comments: Dados: 0.00MB + Índice: 0.01MB + Engine MyISAM
wps3_links: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_loginizer_logs: Dados: 0.00MB + Índice: 0.01MB + Engine MyISAM
wps3_mycred_log: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_options: Dados: 4.12MB + Índice: 0.10MB + Engine MyISAM
wps3_postmeta: Dados: 3.19MB + Índice: 0.21MB + Engine MyISAM
wps3_posts: Dados: 0.36MB + Índice: 0.07MB + Engine MyISAM
wps3_termmeta: Dados: 0.01MB + Índice: 0.02MB + Engine MyISAM
wps3_terms: Dados: 0.01MB + Índice: 0.03MB + Engine MyISAM
wps3_term_relationships: Dados: 0.02MB + Índice: 0.05MB + Engine MyISAM
wps3_term_taxonomy: Dados: 0.01MB + Índice: 0.02MB + Engine MyISAM
wps3_tinvwl_analytics: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_tinvwl_items: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_tinvwl_lists: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_tm_taskmeta: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_tm_tasks: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_usermeta: Dados: 0.03MB + Índice: 0.02MB + Engine MyISAM
wps3_users: Dados: 0.00MB + Índice: 0.01MB + Engine MyISAM
wps3_wc_admin_notes: Dados: 0.01MB + Índice: 0.00MB + Engine MyISAM
wps3_wc_admin_note_actions: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_wc_category_lookup: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_wc_customer_lookup: Dados: 0.00MB + Índice: 0.01MB + Engine MyISAM
wps3_wc_download_log: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_wc_order_coupon_lookup: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_wc_order_product_lookup: Dados: 0.00MB + Índice: 0.01MB + Engine MyISAM
wps3_wc_order_stats: Dados: 0.00MB + Índice: 0.01MB + Engine MyISAM
wps3_wc_order_tax_lookup: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_wc_product_meta_lookup: Dados: 0.00MB + Índice: 0.01MB + Engine MyISAM
wps3_wc_reserved_stock: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_wc_tax_rate_classes: Dados: 0.00MB + Índice: 0.01MB + Engine MyISAM
wps3_wc_webhooks: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_wpforms_tasks_meta: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_wpf_filters: Dados: 0.01MB + Índice: 0.00MB + Engine MyISAM
wps3_wpf_modules: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_wpf_modules_type: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_wpf_usage_stat: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_yith_wcwl: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_yith_wcwl_lists: Dados: 0.00MB + Índice: 0.01MB + Engine MyISAM
wps3_yoast_indexable: Dados: 0.06MB + Índice: 0.03MB + Engine MyISAM
wps3_yoast_indexable_hierarchy: Dados: 0.00MB + Índice: 0.01MB + Engine MyISAM
wps3_yoast_migrations: Dados: 0.00MB + Índice: 0.01MB + Engine MyISAM
wps3_yoast_primary_term: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM
wps3_yoast_seo_links: Dados: 0.00MB + Índice: 0.00MB + Engine MyISAM

### Post Type Counts ###

acf-field: 6
acf-field-group: 1
astra_adv_header: 3
attachment: 129
custom_css: 6
customize_changeset: 67
elementor_library: 4
elementor-hf: 1
nav_menu_item: 11
oembed_cache: 2
page: 13
post: 2
product: 63
revision: 182
shop_order: 1
wpforms: 1

### Security ###

Secure connection (HTTPS): ❌
					A sua loja não está a usar HTTPS. Saiba mais sobre HTTPS e certificados SSL.
Hide errors from visitors: ✔

### Active Plugins (1) ###

WooCommerce: por Automattic – 4.9.2

### Inactive Plugins (25) ###

Advanced Custom Fields: por Elliot Condon – 5.9.4
AJAX Search for WooCommerce: por Damian Góra – 1.8.1
Astra Pro: por Brainstorm Force – 3.0.1
Astra Widgets: por Brainstorm Force – 1.2.7
Async JavaScript: por Frank Goossens (futtta) – 2.20.12.09
Custom Fonts: por Brainstorm Force – 1.2.6
Decorator - WooCommerce Email Customizer: por WebToffee – 1.0.9
Duplicator: por Snap Creek – 1.3.40.1
Elementor: por Elementor.com – 3.1.1
Elementor Pro: por Elementor.com – 3.0.10
Essential Addons for Elementor: por WPDeveloper – 4.4.1
FluentSMTP: por FluentSMTP & WPManageNinja Team – 1.0.1
Flying Pages by WP Speed Matters: por Gijo Varghese – 2.4.2
GDPR Cookie Consent: por WebToffee – 1.9.5
Kadence WooCommerce Email Designer: por Kadence WP – 1.4.4
Loco Translate: por Tim Whitlock – 2.5.0
Loginizer: por Softaculous – 1.6.6
Points and Rewards for WooCommerce: por MakeWebBetter – 1.0.11
Regenerate Thumbnails: por Alex Mills (Viper007Bond) – 3.1.4
TI WooCommerce Wishlist: por TemplateInvaders – 1.23.1
WooCommerce Product Filter by WooBeWoo: por WooBeWoo – 1.4.3
WP-Optimize - Clean, Compress, Cache: por David Anderson
Ruhani Rabin
Team Updraft – 3.1.6

WP Force SSL: por WebFactory Ltd – 1.57
WPForms Lite: por WPForms – 1.6.4.1
Yoast SEO: por Team Yoast – 15.7

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Página da Loja: #30 - /loja/
Carrinho: #31 - /carrinho/
Finalizar compras: #3224 - /checkout/
Minha conta: #33 - /minha-conta/
Termos e condições: ❌ Página não definida

### Theme ###

Name: Storefront
Version: 3.4.0 (update to version 3.5.0 is available)
Author URL: https://woocommerce.com/
Child Theme: ❌ – Se estiver a modificar o tema do WooCommerce ou um tema principal que não construiu pessoalmente
recomendamos o uso de um tema dependente. Veja: Como criar um tema dependente

WooCommerce Support: ✔

### Templates ###

Overrides: –

### Action Scheduler ###

Cancelada: 1
Oldest: 2021-01-05 19:29:16 +0000
Newest: 2021-01-05 19:29:16 +0000

Concluída: 140
Oldest: 2021-01-19 12:36:28 +0000
Newest: 2021-02-03 10:54:23 +0000

I’ve tried reaching out to the hosting provider, but unfortunally they were’nt for any assistance. They see the errors but they just aswner is not their side.
How can i get that error log throu the cpanel?

thx a lot for you help.
best regards