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  • Thread Starter louchitown

    (@louchitown)

    ` WordPress Environment
    
    WordPress address (URL): <strong>Site address ( ): __</strong>
    WC Version: 7.9.0
    REST API Version: ✔ 7.9.0
    WC Blocks Version: ✔ 10.4.6
    Action Scheduler Version: ✔ 3.6.1
    Log Directory Writable: ✔
    WP Version: 6.2.2
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: – Server Environment
    
    Server Info: Apache
    PHP Version: 7.4.33
    PHP Post Max Size: 8 MB
    PHP Time Limit: 60
    PHP Max Input Vars: 1000
    cURL Version: 8.1.2
    OpenSSL/1.1.1u
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.39-MariaDB
    Max Upload Size: 8 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔ Database
    
    WC Database Version: 7.9.0
    WC Database Prefix: iaZ8d_
    Total Database Size: 26.58MB
    Database Data Size: 20.29MB
    Database Index Size: 6.29MB
    iaZ8d_woocommerce_sessions: Data: 0.42MB + Index: 0.02MB + Engine MyISAM
    iaZ8d_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    iaZ8d_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    iaZ8d_woocommerce_order_itemmeta: Data: 0.74MB + Index: 0.58MB + Engine MyISAM
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    iaZ8d_layerslider_revisions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    iaZ8d_options: Data: 8.45MB + Index: 0.16MB + Engine MyISAM
    iaZ8d_postmeta: Data: 4.67MB + Index: 2.76MB + Engine MyISAM
    iaZ8d_posts: Data: 0.79MB + Index: 0.14MB + Engine MyISAM
    iaZ8d_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    iaZ8d_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
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    iaZ8d_uap_action_log: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    iaZ8d_uap_action_logs_view: Data: 0.00MB + Index: 0.00MB + Engine
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    iaZ8d_uap_api_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    iaZ8d_uap_api_logs_view: Data: 0.00MB + Index: 0.00MB + Engine
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    iaZ8d_uap_recipe_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    iaZ8d_uap_recipe_logs_view: Data: 0.00MB + Index: 0.00MB + Engine
    iaZ8d_uap_trigger_log: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    iaZ8d_uap_trigger_logs_view: Data: 0.00MB + Index: 0.00MB + Engine
    iaZ8d_uap_trigger_log_meta: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    iaZ8d_um_metadata: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    iaZ8d_usermeta: Data: 0.22MB + Index: 0.13MB + Engine MyISAM
    iaZ8d_users: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    iaZ8d_user_registration_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    iaZ8d_wc_admin_notes: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
    iaZ8d_wc_admin_note_actions: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    iaZ8d_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    iaZ8d_wc_customer_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    iaZ8d_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    iaZ8d_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    iaZ8d_wc_order_product_lookup: Data: 0.09MB + Index: 0.09MB + Engine MyISAM
    iaZ8d_wc_order_stats: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
    iaZ8d_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    iaZ8d_wc_product_attributes_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    iaZ8d_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    iaZ8d_wc_product_meta_lookup: Data: 0.04MB + Index: 0.07MB + Engine MyISAM
    iaZ8d_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    iaZ8d_wc_reserved_stock: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    iaZ8d_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    iaZ8d_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    iaZ8d_wpforms_payments: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    iaZ8d_wpforms_payment_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    iaZ8d_wpforms_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Post Type Counts
    
    attachment: 135
    avia_framework_post: 33
    nav_menu_item: 15
    page: 22
    pi_dpmw_rules: 1
    post: 2
    product: 86
    product_variation: 565
    revision: 71
    shop_order: 361
    shop_order_refund: 4
    um_directory: 1
    um_form: 3
    user_registration: 1
    wp_global_styles: 1 Security
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔ Active Plugins (23)
    
    AffiliateWP - Lifetime Commissions: by Sandhills Development
    LLC – 1.6.1
    
    AffiliateWP - Recurring Referrals: by AffiliateWP – 1.9.1
    AffiliateWP: by AffiliateWP – 2.15.0
    AffiliateWP - Affiliate Portal: by AffiliateWP – 1.2.3
    AffiliateWP - Tiered Rates: by Sandhills Development
    LLC – 1.3
    
    Disable payment method / COD fees for Order for WooCommerce: by PI Websolution – 1.1.1
    Favicon by RealFaviconGenerator: by Philippe Bernard – 1.3.27
    Flexible Shipping PRO: by Octolize – 2.16.2
    UPS Live Rates and Access Points: by Octolize – 2.0.4
    Flexible Shipping: by Octolize – 4.21.5
    Site Kit by Google: by Google – 1.105.0
    Really Simple SSL: by Really Simple Plugins – 7.0.6
    Ultimate Member: by Ultimate Member – 2.6.8
    WooCommerce Smart COD: by woosmartcod.com – 1.6.2
    WooCommerce Stripe Gateway: by WooCommerce – 7.4.1
    WooCommerce Payments: by Automattic – 6.2.0
    WooCommerce Shipping & Tax: by WooCommerce – 2.3.1
    WooCommerce - ShipStation Integration: by WooCommerce – 4.3.7
    WooCommerce Wholesale Prices: by Rymera Web Co – 2.1.8
    WooCommerce: by Automattic – 7.9.0
    Defender Pro: by WPMU DEV – 3.12.0
    WPForms Lite: by WPForms – 1.8.2.3
    WPMU DEV Dashboard: by WPMU DEV – 4.11.18 Inactive Plugins (5)
    
    Akismet Anti-Spam: Spam Protection: by Automattic - Anti Spam Team – 5.2
    All in One SEO: by All in One SEO Team – 4.4.1
    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.16
    Hello Dolly: by Matt Mullenweg – 1.7.2
    User Registration: by WPEverest – 3.0.1 Dropin Plugins (1)
    
    maintenance.php: maintenance.php Settings
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: ✔
    HPOS feature screen enabled: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: – WC Pages
    
    Shop base: #506 - /shop/
    Cart: #507 - /cart/
    Checkout: #28 - /checkout-2/
    My account: #29 - /my-account/
    Terms and conditions: ❌ Page not set Theme
    
    Name: Enfold
    Version: 5.5
    Author URL: https://kriesi.at
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔ Templates
    
    Overrides: – Subscriptions
    
    WCS_DEBUG: ✔ No
    Subscriptions Mode: ❌ Staging
    Subscriptions Live URL: https://thesite - name.com
    Subscriptions-core Library Version: 6.0.0
    Subscription Statuses: –
    WooCommerce Account Connected: ❌ No Store Setup
    
    Country / State: United States (US) — Michigan Subscriptions by Payment Gateway Payment Gateway Support
    
    Stripe: products
    refunds
    tokenization
    add_payment_method
    
    Cash on delivery: products
    Check payments: products Admin
    
    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
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    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    product-variation-management
    settings
    async-product-editor-category-field
    
    Daily Cron: ✔ Next scheduled: 2023-07-26 02:34:12 -04:00
    Options: ✔
    Notes: 103
    Onboarding: skipped WooCommerce Payments
    
    Version: 6.2.0
    Connected to WPCOM: No
    Blog ID: -
    Account ID: - Action Scheduler
    
    Canceled: 1
    Oldest: 2023-07-21 22:32:14 -0400
    Newest: 2023-07-21 22:32:14 -0400
    
    Complete: 1,051
    Oldest: 2023-06-24 15:25:16 -0400
    Newest: 2023-07-25 13:50:12 -0400
    
    Failed: 19
    Oldest: 2023-05-01 22:49:10 -0400
    Newest: 2023-07-25 01:01:48 -0400
    
    Pending: 8
    Oldest: 2023-07-25 15:48:18 -0400
    Newest: 2023-08-03 19:49:42 -0400 Status report information
    
    Generated at: 2023-07-25 13:56:33 -04:00
    `

    the XML report has the orders correctly, but when we look in shipstation the address and person who its supposed to be sent to is different.

    Thread Starter louchitown

    (@louchitown)

    got it to work by updating it in softalicious. thank u

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