lmm

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  • Forum: Installing WordPress
    In reply to: WordPress.com transfer to WordPress.org and Nameservers help
    Thread Starter lmm

    (@lmm)

    14 years ago

    Ok… sorry to bump… But just really can’t find anywhere in wordpress.com to enter the blue host name servers. help please!

    Forum: Fixing WordPress
    In reply to: Cannot Log In/Site Not There Anymore!
    Thread Starter lmm

    (@lmm)

    14 years ago

    I uploaded the child theme right from within wordpress; As soon as I activated it, I could no longer access http://www.lovelydwelling.com or the admin (white pages for both). Back on BlueHost in the cpanel, I then went to look for the child theme to delete (as I had done previously), but it wasn’t there. Very confusing.

    I agree about the issue with Genesis, that they should be offering the support. They have a support forum which I registered for but can’t actually request support through unless you’re a Premier Member or something, which is ridiculous, since I PAID for the theme and it is apparently broken/not working/messing up the site. Genesis also says specifically that they do not offer email support; it’s all craziness.

    Thanks for your help and for trying to walk me through things; I’m just too much of a newbie at this to understand what’s what.

    Forum: Fixing WordPress
    In reply to: Cannot Log In/Site Not There Anymore!
    Thread Starter lmm

    (@lmm)

    14 years ago

    Thanks for your response. I’m still having lots of trouble.

    I deleted the theme, it worked, I uploaded a new one, and now same issue, but the theme is not there for me to delete. It’s all super confusing to me.

    Where is the wp-config.php file? I can’t find that.

    I also got this response from blue host:
    Wordpress is one of the most versatile scripts around. However due to 3rd party scripts, plugins, and themes, WordPress can occasionally have problems. These problems usually break the php process and a white page is shown with no error. The causes of this white screen are varied. Here are Top reasons and possible solutions.

    Broken theme

    * Log into cPanel
    * Click Phmyadmin
    * Locate correct WordPress Database
    * Browse table wp_options
    * Go to page 2 change – the template and style sheet, type in: default.

    Incompatible Plugin

    * In File Manager
    * Go toWP-Content, look for “plugins” Folder to “plugins_old”.
    * Create new empty folder called “plugins”.
    * This will disable all the WordPress plugins.
    * Log into WordPress and verify site is working.
    * Enable plug-ins one at a time to see which one was causing the issues.

    Memory_limit maxed.

    * Increase the memory_limit in the php.ini. 64M should be good.

    Note : Please make that you are running the most recent version of Worpdress.

    Super frustrated that I can’t figure this out. Any recommendations!?

    Thanks 🙂

Viewing 3 replies - 1 through 3 (of 3 total)