Levi

Hi @stephhhbock

Thank you for sharing this. We’re sorry it left you feeling misled, and we’re happy to clarify things openly.

Our standard refund policy (which is publicly available on our Refund Policy page and in our EULA) does not cover renewal payments. As a one‑time courtesy in cases like yours, we do offer a 48‑hour window where a partial refund can be requested, minus a 20% processing fee. This 48‑hour timeframe is publicly available in our refund policy.

When you reached out, we responded within that window and offered this exception. Because the time limit is already laid out in our policy, we didn’t restate it in that reply — though we understand now that doing so might have helped avoid any misunderstanding.

To be fair, we do try to accommodate reasonable delays — for example, those caused by time zone differences — and we have made exceptions beyond 48 hours in the past. In your case, however, your confirmation arrived roughly two weeks after the renewal. That is significantly beyond what we can accommodate, which is why we were no longer able to process the refund.

We regret any frustration this caused, but we never intended to hide a deadline or act in bad faith. We’ll be taking this as a learning point to explicitly state confirmation timeframes in all future communications.

Please note that, per the wordpress.org forum guidelines, we do not allow discussions of paid products or transactions here. If you need further assistance, kindly reach out to us directly via email at team@wpplover.com. We’ll be glad to help there.

Warm regards,
WP Plover Support Team

Hi @technoyl ,

Please navigate to Appearance -> Editor -> Templates and click All Archives template,

Next, locate the Query Loop block in the template, as shown in the image below, and set the Query Type property to Default.

Save your template and visit the category page again, it should work.

@xiamomo I’m glad to hear that.

Hi @itsgeekhead

Of course, you can do that.

First, you need to install the Plover Kit plugin.

Then navigate to WordPress Admin Dashboard -> Plover Kit -> Modules -> Dark Mode Settings.

You can modify the Default color mode here. The default value is system mode, which matches the dark or light mode of the visitor’s operating system. You can switch to a fixed color mode.

Finally, remove the color mode switch button from the page header area using Site Editor.

You can learn the basics of Plover themes and Site Editor usage in the documentation below.

https://wpplover.com/docs/plover-theme/site-editor/

NOTE: If your website still displays the incorrect color mode after completing the steps above, simply clear the website’s cookies and revisit the site.

Thank you.

The new version of the Plover theme has been released, and this issue has been resolved.

Hello @happydays00911

Thank you very much for reporting this issue. We will fix it in the next update.

@bmw2182

I apologize for the late reply. For your question, you can edit the Checkout page under WordPress Dashboard -> Pages menu.

Then, as shown below, select the Checkout block in the block editor and enable dark mode inputs in the right sidebar.

This way, your input will always remain clearly visible in dark mode.

https://ibb.co/VcZ7D9v0

Thank you.

Hi @oatnoodles

I know this is frustrating, but I still can’t reproduce your issue. Please see the example site below, which uses the latest Swift FSE theme and Plover Kit plugin. All WooCommerce features are working correctly.

https://neighborlyaddition.s6-tastewp.com/shop/

The following debugging tips may be helpful.

https://wpplover.com/docs/plover-kit/troubleshooting/debugging-tips/

If you discover any additional valuable information, such as front-end or server errors, feel free to share it. We can try to help.