Kev Provance
Forum Replies Created
-
Forum: Plugins
In reply to: [Redux Framework] DT Redux Framework is crashing my siteI’m not sure what “DT Redux Framework” is. We have never used the initials “DT”. Regardless, I need to know the actual error messages. If this is someone’s custom build of Redux, support may be on the theme author. I can tell you after I see the errors.
Forum: Plugins
In reply to: [Redux Framework] Redux Framework Breaking My SiteI couldn’t say. You’ll have to contact the support folks at Elementor. Good luck.
Forum: Plugins
In reply to: [Redux Framework] Redux Framework Breaking My SiteYou will need to provide the specific error messages, please, as ‘critical error’ is too vague.
Forum: Plugins
In reply to: [Redux Framework] Conflict with Menu & Electro ThemeYou need to report this to the theme author as we do not support themes that use Redux. That is the theme author’s responsibility. It also violates WordPress posting guidelines to support premium products in this forum (as indicated by several posts here).
Good luck.
Forum: Plugins
In reply to: [Redux Framework] Error paiement CB and PaypalI think you have the wrong plugin author. This is Redux Framework, which is an options panel that theme and plugin authors use to create options for users.
If the product you are reporting uses Redux, you are still required to contact the theme/plugin author as we do not support products that use Redux.
Good luck.
Forum: Plugins
In reply to: [Redux Framework] Error : Invalid characters passed for attemptedAfter some digging, it appears the author of this theme is using
transparentas the default color for thecolor_rgbaoption. That is an invalid value. It needs to be a blank string. Please contact the author and submit this as a bug report. You’re free to repeat what I’ve told you here.I’ll add some extra code to filter out bad default values so this doesn’t happen in the future.
Forum: Plugins
In reply to: [Redux Framework] Theme Options not saveI’m assuming you are using the beta version of Redux? Reports for that ideally should go to our issue tracker.
In this instance, you will need to active the ctype extension for your installation of PHP. If you do not know how to do this, contact support for whoever does your website hosting and ask them to do it for you.
Good luck.
Forum: Plugins
In reply to: [Redux Framework] Error : Invalid characters passed for attemptedAlso, I am unable to recreate this situation out of the box. Are you the author of the theme or a theme user? I would need you to describe the steps you took up until the error occurred so that I may attempt to recreate this here. Thanks.
Forum: Plugins
In reply to: [Redux Framework] Error : Invalid characters passed for attemptedCould you please specify exactly what “latest version’ is? If often means different things to different people. Also, the version of PHP you are using too. Thanks
Forum: Plugins
In reply to: [Redux Framework] Redirection to a WooCommerce product categoryThey’re asking for support for a premium product. Steve Stern told me that is not permitted. Did the rules change again?
Forum: Plugins
In reply to: [Redux Framework] Redirection to a WooCommerce product categoryYou’ll have to contact the theme author regarding issues with the theme, as it’s probably related to their settings. If they determine it’s Redux, then they’ll need to file a report at our issue tracker. Also, if it’s a premium product, it’s against WordPress guidelines to post about them here.
Change
public function custom_upload_mimes( array $existing_mimes = array() ): array {it to this
public function custom_upload_mimes( ?array $existing_mimes = array() ): array {I’ll update the next version to reflect this.
- This reply was modified 4 years, 5 months ago by Kev Provance.
- This reply was modified 4 years, 5 months ago by Kev Provance.
Forum: Plugins
In reply to: [Redux Framework] Issue with Elementor Pro and Multi Step FormYou’ll need to file an issue with whoever develops Elementor Pro as the issue originates with Elementor Pro. Also, that is a premium plugin and per WordPress, guidelines may not be supported here.
Forum: Plugins
In reply to: [Redux Framework] having error while importingThat’s an issue with the theme. Please contact the theme developer for support.
Forum: Plugins
In reply to: [Redux Framework] Plugin issues with elementor menuElementor is a premium plugin (as is the theme you are using) that we cannot support here per WordPress guidelines. Please have the developers of Elementor reproduce your issue and report it on our Github issue tracker and we can investigate from there.