Kev Provance
Forum Replies Created
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Forum: Plugins
In reply to: [Redux Framework] Yoast empty slug“…it wasn’t the fault of the Redux Framework…”
99% of the time, it isn’t. 😉
Thanks for letting me know.
The theme you are using is feeding an improperly formatted callback into Redux. Since I don’t have the theme you are using, and since the origin of the theme is in the theme, you’re going to have to report this to the theme author. Let them know a callback they are using in their option array isn’t passing properly, if at all.
Good luck.
Forum: Plugins
In reply to: [Redux Framework] Error since updating WordPressThat is a notice, not an error. We are deprecating our old API, which was replaced four years ago. I’d recommend letting the theme author know it’s time for them to update the Redux API they are using. I’m not sure how a notice would shut down a checkout process. You could disable WP_DEBUG in your wp-config, or disable deprecation notices in your php.ini.
Good luck.
Forum: Plugins
In reply to: [Redux Framework] Crash my website@akhs187, I looked at the page you indicated. This issue seems to come from clicking the search icon, which sends a malformed search query to the web browser and thus responsible for the malformed page. That isn’t a Redux issue, that’s a theme issue for which you’ll need to contact the theme author for support.
Good luck.
Forum: Plugins
In reply to: [Redux Framework] Crash my website@justwebsupport, in the future, please begin your own ticket. I’d prefer to hot handle multiple issues in a single thread. Thanks.
These are notices, not errors, and will not affect the operation of the website.
Those are Redux API we deprecated over four years ago. I added those notices so devs will wean off them. It’s recommended theme authors update their code. If they are unsure of how to do this, even though the replacement API is indicated in the notice, they can contact us.
Forum: Plugins
In reply to: [Redux Framework] Crash my websiteWe’ll need you to specify the specific error message in the PHP error log so we can determine if the issue is with the theme or Redux.
Forum: Plugins
In reply to: [Redux Framework] https://gesundheit-bh.deYou will need to contact the theme author regarding this error as we do not support theme users and have no way to debug the theme. We have no control over how theme authors use Redux. If the theme author discovers the issue is with Redux, they will need to contact us and we’ll work with them to resolve the issue.
Also, the reason everything works when you disable the plugin is because all the options within the theme are disabled. If this issue is within one of those features, it will appear fixed and thus the blame often falls on us when it’s really with the theme.
Good luck.
Forum: Plugins
In reply to: [Redux Framework] Jquery ReduxjQuery has never been included with Redux since I’ve been with them. WordPress includes jQuery, and we enqueue that. Redux does include some modified jQuery UI CSS, but that hasn’t been removed.
Forum: Plugins
In reply to: [Redux Framework] Typography – Letter SpacingThis week if I get the approval. I did give you the link to our GitHub repository. You’re free to use that version with the fix in the interim. That’s why it’s there.
If the message continues to show:
Uncaught Error: Call to undefined function ctype_xdigit()then the extension isn’t enabled. Unfortunately, I cannot help with that as it’s a hosting issue. That extension *should* be installed and activated with PHP 7.4 by default. If you have a different error, you’ll need to report it with the specific error message.It would appear that the
ctypeextension is disabled in your instance of PHP at the moment. You should be able to enable that extension in your PHP configuration settings, or your hosting provider should be able to do it for you.Once that extension is available the error will cease.
Good luck.
Forum: Plugins
In reply to: [Redux Framework] Redux Framework Loading ProblemYou need to contact the theme editor for support as we have no way to determine how theme authors have implemented Redux. It sounds like an improperly coded theme feature, but it’s impossible for me to make that determination. If the theme author determines the issue with somehow with Redux, they need to report it to us via our GitHub issue tracker, include the data that supports their claim, and we will work with them to resolve any possible issues. Good luck.
Closing due to inactivity.
Forum: Plugins
In reply to: [Redux Framework] Typography – Letter SpacingFrom my earlier reply:
It is my hope to have it released as 4.3.15 in the next week.
- This reply was modified 4 years, 2 months ago by Kev Provance.
Forum: Plugins
In reply to: [Redux Framework] Typography – Letter SpacingI mistyped the version number. Sorry.