Kev Provance
Forum Replies Created
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The author of that theme has issued an update to resolve this. You will have to get that from them, as support for premium themes is not permitted in this forum per WordPress guidelines.
Good luck.
Forum: Plugins
In reply to: [Redux Framework] Critical ErrorHere, I suppose: https://wordpress.org/support/forums/
Forum: Plugins
In reply to: [Redux Framework] Critical ErrorYou may need to contact WordPress support. This forum is for Redux Framework.
Forum: Plugins
In reply to: [Redux Framework] Getting error of Function Redux::getOption is deprecatedYOu will have to contact the theme author and recommend they update their Redux API. We implemented them almost five years ago. It’s enforced now. Good luck.
Forum: Plugins
In reply to: [Redux Framework] Fatal errorThere is an update to the Sway theme that fixes this. You’ll have to visit that author’s ThemeForest page for the update. We are not permitted to post material for or support premium products here, per WordPress guidelines.
Good luck.
Forum: Plugins
In reply to: [Redux Framework] Widget Area not editableI tracked the issue down to the theme, which is using a WP_Query to poll Elementor, and it’s doing it while initializing Redux…so that’s why both plugins look suspect. But, I don’t support individual themes and have no idea why that section of code is hosing up the widgets screen. Is it Elementor? Or is the theme doing something wrong? Don’t know. That’s for the theme author to figure out. It isn’t Redux, though.
Good luck
Forum: Plugins
In reply to: [Redux Framework] Widget Area not editableps – If you disable Elementor and leave Redux running, I will bet the issue goes away. Redux takes a lot of blame for things that are not working with that plugin.
Forum: Plugins
In reply to: [Redux Framework] Widget Area not editableHere’s the problem: Since I cannot duplicate the issue with Redux and a number of themes that use Redux, I’m not convinced the issue is Redux. But since you are using a premium theme, this is where I am obligated to tell you, per WordPress guidelines, that premium theme support is not permitted here. You will need to contact the theme author with your issue. If they can replicate it and they can determine the cause is Redux, they’ll need to be the ones to contact us with the data they’ve gathered that proves this. We don’t actually support users of themes that use Redux, as we do not have access to premium themes.
Good luck.
Forum: Plugins
In reply to: [Redux Framework] Widget Area not editableFirst, I assume you are using the latest version of Redux? You indicated no version number. There was an older version of Redux that contained this behavior, but that was fixed a long time ago.
Otherwise, I am unable to reproduce this issue with Redux out of the box and with a generic theme (2021).
Forum: Plugins
In reply to: [Redux Framework] Compatible with WP 6.0.3?No reply was given. Closing.
Forum: Plugins
In reply to: [Redux Framework] Compatible with WP 6.0.3?It is compatible, but ‘critical error’ is generic and doesn’t even prove Redux is the issue. You would have to post back the specific error message because I could make that determination.
Forum: Plugins
In reply to: [Redux Framework] Spinner Field is not workingThanks for reporting this error with the spinner field. I fixed the vendor javascript causing this error and pushed a beta release to our GitHub repo: https://github.com/reduxframework/redux-framework
A general release might not happen for at least another week as I am waiting on reports from other people to correct other possible issues.
Thanks again.
Forum: Plugins
In reply to: [Redux Framework] Woocommerce Single Product Image not showingRedux is an options framework that has nothing to do with outputting page elements. What is likely happening is that there is an option within the theme causing this, and when Redux is enabled, the option to control this aspect is turned off. If you search other messages in this forum, you’ll see that’s what is going on 99% of the time.
You need to contact the theme author for support, as we do not support individual themes or theme functionality. Good luck.
Forum: Plugins
In reply to: [Redux Framework] Separators disappear all over the site“When I activate your plugin, there is a problem with Elementor, separators disappear all over the site.”
Redux is an option framework that has nothing to do with outputting page elements. What is likely happening is that there is an option within the theme causing this, and when Redux is enabled, the option to control this ascept is turning off. If you seach other messages in this forum, you’ll see that’s what is going on 99% of the time.
You need to contact the theme author for support, as we do not support individual themes or theme functionality. Good luck.
Forum: Plugins
In reply to: [Redux Framework] Advent + Redux Framework IssueFirst, support for premium themes in this venue is not permitted per WordPress guidelines. Second, if the theme update broke something, chances are it’s not Redux. Either way, you’ll need to contact the theme developer for support. If THEY find an issue with Redux, they’ll need to contact us as we do not support themes.
Good luck.