Kev Provance
Forum Replies Created
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Forum: Plugins
In reply to: [Redux Framework] critical errorHi,
I would need you to report back to EXACT error message. You may need to get it from the PHP error logs.
Thanks.
Forum: Plugins
In reply to: [Redux Framework] Fatal Error when save optionsHi,
Please review this thread: The instructions to solve this issue are outlined there: https://wordpress.org/support/topic/error-white-screen-with-error-seems-to-be-dealing-with-colors/
Good luck.
Forum: Plugins
In reply to: [Redux Framework] Design Library option not visible on posts or PagesIt looks as if we are phasing the Extendify Template Library out of Redux and pointing users toward the standalone plugin, which you can get here: https://wordpress.org/plugins/extendify/
My advice would be to install that plugin (which will override the version inside Redux). When we remove the library from Redux, you’ll experience no interruption in service. If you are still experiencing this issue after installing the plugin, post a support request for the plugin here: https://wordpress.org/support/plugin/extendify/
I know this looks like I’m passing the buck, but the truth is, since we’re separating the products, you’ll be interacting with the actual developers, versus me, who’s basically a proxy going back and forth between them and you. π
Good luck!
Forum: Plugins
In reply to: [Redux Framework] How to translate Redux Framework optionsIt probably means there is an issue with how you are initiating your load_theme_textdomain(), or mo/po file location, or naming conventions. I don’t know. Redux doesn’t control those translations; WordPress does. It’s a theme development issue and outside the scope of our support.
You might try https://wordpress.stackexchange.com is you get stuck with writing your theme.
Good luck.
Forum: Plugins
In reply to: [Redux Framework] Design Library option not visible on posts or PagesWell, I’m unable to replicate this on that version. There is an issue with the 6.2 beta version. Please paste back a copy of your WP Health report, so I can pass it along to the developers of Extendify. Thanks.
Forum: Plugins
In reply to: [Redux Framework] Design Library option not visible on posts or PagesWhat version of WordPress are you using?
Forum: Plugins
In reply to: [Redux Framework] How to translate Redux Framework optionsFirst, embedding is seriously discouraged unless you’re willing to keep up with updates to Redux. Otherwise, your users won’t benefit from updates or security fixes.
Second: When you’re writing your options panel, you have to add them in your sections and fields, like this:Redux::set_field(
'OPT_NAME',
'SECTION_ID',array(
'id'=>'my-sample-textarea',
'type'=>'editor',
'title'=>esc_html__('Sample Text Area','my-text-domain'),
'subtitle'=>esc_html__('Write here your copyright text!','my-text-domain'),
'default'=>'Powered by Redux Framework.',
)
);If you use translators in your options arrays, the translations will compile in your POT file. I don’t specifically know how you are implementing your translations or compiling them. That’s not something we support, actual theme/plugin development. There are numerous resources on the internet on how to compile and implement WordPress translations properly. See: https://www.hostinger.com/tutorials/wordpress/how-to-translate-wordpress-theme-using-poedit
As far as translatable strings inside Redux, they have translators on them. The problem is the translations PO/MO files are not complete. They’re hosted here. We encourage Redux devs and users to contribute. It may be why you’re not seeing a complete translation, depending on the language and the required percentage completion for that file. See here: https://translate.wordpress.org/projects/wp-plugins/redux-framework/
Good luck.
Forum: Plugins
In reply to: [Redux Framework] Reduc throws errorsHi,
You will need to report this to the theme author as it’s not something I can change. They are using outdated Redux API, by five years, in fact. We began enforcing the deprecation notices last year. Feel free to pass along this link to them: https://devs.redux.io/guides/other/migration-guide.html
Good luck.
Are you positive the beta is installed? Line 769 in the beta is a blank line and not a foreach statement: https://github.com/reduxframework/redux-framework/blob/master/redux-core/inc/extensions/custom_fonts/class-redux-extension-custom-fonts.php#L769
It still sounds as if you’re using a version that is not the one was have posted in your GitHub. Please download and install that version and verify the version number is 4.3.26.1
Forum: Plugins
In reply to: [Redux Framework] CSS style of our theme no longer worksTaking a quick look at your sites HTML, all outputting done by Redux IS present. I see no style.css loaded for your theme. That’s not something Redux would prevent loading. Also, your theme is a premium theme and support for those are not permitted in these forums per WordPress guidelines. It also appears you are using an older version of the theme. Updating to the latest version of the theme from their ThemeForest page is highly recommended and may go toward fixing the issue.
Forum: Plugins
In reply to: [Redux Framework] CSS style of our theme no longer worksUnless you have a specific error message pertaining to Redux (which you can get from the PHP error logs), I do not have access to the theme, therefore I cannot do any tests. I cannot fix what I cannot break. This is why you have to report this to the theme author. If they can reproduce it, then they can file a report with us, at which time I can request a copy of the theme to test with. These are things you cannot provide. Sorry. Good luck.
Forum: Reviews
In reply to: [Redux Framework] Errore irreversibile sul sitoThis is not the appropriate forum for support requests.
I’ve asked that theme author to take that old version of custom fonts out of his projects and he won’t do it. It would solve so many problems.
Please see if the beta version posted here: https://github.com/reduxframework/redux-framework/archive/refs/heads/master.zip fixes the issue. Please report back either way. Thanks,
Forum: Plugins
In reply to: [Redux Framework] CSS style of our theme no longer worksThat’s something you’ll need to contact the theme author about, as we do not support individual themes that use Redux, nor do we have access to them. If the theme author determines Redux causes an issue, they need to be the ones to file a support request with us via our GitHub issue tracker.
Good luck.