Kev Provance

I’m glad you got it resolved, but there really wasn’t any way for me to know this, as the information originally provided didn’t include any of that data.

I looked at the free version available at wp.org but wasn’t able to reproduce the issue. If it’s a premium version, there’s nothing I can do as it’s on the developer to refer issues to us, not the user. I did notice the free version of QuadMenu is using an embedded version of Redux 3.x, which is sunset, out of date, and contains many security issues. While Redux 4.x should override it, your issue suggests that isn’t happening in some scenario I cannot recreate. The obvious solution is for the developer of this plugin to upgrade to Redux 4.x, even embedded, and spare their customers potential security risks. However, the responsibility is on them to keep Redux current. You could mention it to them, as you’re a customer of theirs.

Good luck.

The theme you are using is a premium theme that I do not have access to, and therefore cannot do any tests to see if your issue can be reproduced (plus, support for premium products is not permitted in these forums per WordPress guidelines). It’s not an error I can recreate using the Redux demo. I have no way of knowing how the theme author is using or implementing Redux.

You’ll need to report this issue to the theme author and inquire if they can reproduce it. If the theme author can reproduce this issue, they’ll need to be the ones to file a report with us as they are the only ones who can legally provide us with a copy of their theme.

Good luck.

I can confirm that our customizer code creates those files in the upload folder as part of our customizer support. Its contents should look like this:

<?php
   class Redux_Customizer_Control_switch extends Redux_Customizer_Control {
     public $type = "redux-switch";
   }

I’ve never heard of those files as being flagged as malware. If you inspect the contents of that file and it’s as indicated above, then it’s definitely a false flag and you can ignore it (or report it to the company that offers this service and let them know it’s a false flag).

Good luck!

Firstly, if you’re downloading Extendify from the admin banner, I’d go ahead and just download the plugin directly from here and dismiss the banner. It may be the simplest solution: https://wordpress.org/plugins/extendify/

Otherwise, we must eliminate all other plugins and the theme you are using. I do not have access to many of them and must eliminate them as the cause.

Please switch the WordPress theme to twenty-twenty-three and disable ALL plugins EXCEPT Redux. With that theme and JUST Redux running, see if the error continues. If it does, I need to know the EXACT steps you are taking after logging into your site until the error.

If no error occurs with only the base theme and Redux running, enable each plugin, one at a time, and see if the error still persists. That may take a bit of time as each plugin needs to be tested to see if it interferes with the function that is causing the error.

If all plugins are successfully activated and no error has occurred, switch to the theme you are using. Activate the parent theme first as see if the error occurs. Then finally the child theme. Whichever plugin or if the theme causes the error, that’s the problem. Once we know which that is, the next step can be taken.

I’m not sure exactly what you mean. If you are talking about a menu directly in the admin panel, you’d be better off just using the WordPress API add_menu_page to create a menu item and use its callback. If you’re talking about a submenu item, it would still be easier to use the WordPress API add_submenu_pageand its callback. If it’s a submenu already created by Redux, the only solution I can think of, untested, is to use custom JavaScript to capture the click event on that specific menu item, halt it with preventDefault and use AJAX to run whatever PHP you needed.

It’s advanced stuff that’d require some JavaScript and PHP know-how.

Good luck.

Hi,

You are using a premium theme. Support for those is not permitted here per WordPress guidelines. Please file a report with the theme developer on their website or ThemeForest page. If *they* determine there is an issue with Redux, they will need to be the ones to contact us with the data that demonstrates this, as you are not able to provide us a copy of their theme.

Good luck.

That deprecation notices means the theme’s developer has not updated their configs for Redux 4.0, which we introduced five years ago. The notices are to encourage them to move it along. You’ll need to contact whomever the developer for you theme is and ask them to update their configs. If they have any questions, they can contact us.

No reply. Closing.