Kev Provance
Forum Replies Created
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Forum: Fixing WordPress
In reply to: redux-open-library-contextIt’s not Redux Framework. It’s Redux for React (JavaScript), what makes Gutenberg work. Totally not the same thing. Totally different company (who stole the name with little regard for marketplace confusion). That makes it a WordPress issue. I post this so folks don’t come running to the Redux forum and begin posting this issue there.
This issue will be fixed in the next version. That will likely be in a few weeks. Anyone who needs the update can get it here: https://github.com/reduxframework/redux-framework/archive/refs/heads/master.zip
Assuming you are a theme author, you’d type it in and handle the parsing of the shortcode in your PHP code. If you’re using someone else’s theme, you’d have to contact them, as we do not support themes that use Redux. We’re a developer’s tool.
Forum: Plugins
In reply to: [Redux Framework] Redux Framework Causing Critical ErrorIt sounds like you’re still using the Redux Vendor Support plugin? It’s been updated to support Redux v4 and has updated libraries. That’s the only way that error would be triggered.
Please deactivate and remove the old version and install the new version using this file: https://github.com/reduxframework/redux-vendor-support/archive/refs/heads/master.zip (the repository is here: https://github.com/reduxframework/redux-vendor-support).
I’ll add a class alias in the next version of Redux so this doesn’t happen for anyone else.
Forum: Plugins
In reply to: [Redux Framework] Redux Framework causing critical errorYou’ll need to contact whoever does support for your web hosting and ask them to enable the PHP ‘ctype’ extension. It’s supposed to be installed and enabled by default. In your case, it isn’t and thus the issue.
Good luck!
Forum: Plugins
In reply to: [Redux Framework] Redux Breaks Site ( Blank and/or Critical Error)v4.4.4 has been deployed. Please see if that corrects the issue. If not, please start a new ticket with the actual error message and version information instead of ‘critical error’ or ‘white screen.’
Thanks!
Forum: Plugins
In reply to: [Redux Framework] Redux – critical error on this websitev4.4.4 deployed.
@msstm, in the future, please don’t piggyback older threads. I don’t always see them after a ticket has been closed. It’s best to begin a new one with all the pertinent information, including error messages and version information.
Thanks.
Forum: Plugins
In reply to: [Redux Framework] Layout Breakage and No DisplayI have one more person I’m waiting to hear back from about a separate issue. I would say tomorrow at the latest.
Forum: Plugins
In reply to: [Redux Framework] Redux Banner Admin Missing Min JSIt would seem my gulp compiler has failed me. Good catch. I’ll add that and push it out in the next version, hopefully before the weekend is over. Thanks!
Forum: Plugins
In reply to: [Redux Framework] Redux Breaks Site ( Blank and/or Critical Error)If you would, please download, install, and activate this version, v4.4.4 from our GitHub repo. It should resolve this issue. Please let me know either way.
https://github.com/reduxframework/redux-framework/archive/refs/heads/master.zip
Thanks.
Forum: Plugins
In reply to: [Redux Framework] Redux – critical error on this websiteThanks for letting me know.
Forum: Plugins
In reply to: [Redux Framework] Redux – critical error on this websiteIf you would, please download, install, and activate this version, v4.4.4 from our GitHub repo. It should resolve this issue. Please let me know either way.
https://github.com/reduxframework/redux-framework/archive/refs/heads/master.zip
Thanks.
Forum: Plugins
In reply to: [Redux Framework] Error message when activating Redux FrameworkAgain, those are theme issues and I can’t help with those. In fact, you shouldn’t even be posting about them in this forum as it’s against WordPress guidelines.
Try this, as I’m wondering if another plugin in interfering. I looked at the author’s author page on TF and I’m not seeing similar issues. Disable ALL plugins. Every one. The theme should still run even if limited ways. Then activate ONLY Redux. Don’t activate any other plugin, even ones that the theme installs and says is required.
Looking at the Redux code where the error occurs, and based on the error itself, it appears the ReduxFramework object which contains the option data isn’t being passed. It makes me wonder if there is a caching plugin interfering, or something similar. Also, if you’d like to post a copy of your Site Health Info (Click TOOLS > SITE HEALTH > click INFO tab and click “Copy site info to clipboard”) and paste that here. Maybe there’s a clue there. I’m also curious to hear what support for your theme has to say.
Forum: Plugins
In reply to: [Redux Framework] Layout Breakage and No Display@msakib, please do not piggy back someone else’s issue. Please start your own. And when you do, PLEASE post something that makes sense, as I don’t understand specifically what you are saying. I’ll need the EXACT error message or a verbose description of what the issue is. Thanks.
Forum: Plugins
In reply to: [Redux Framework] Redux Breaks Site ( Blank and/or Critical Error)The admin of you site should have gotten an email when the error occurred with the specific error message. That’s what we need to see. “Critical error” is generic and tells me nothing. From there we should be able to tell if the issue is with Redux or the theme.