Kev Provance
Forum Replies Created
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Forum: Plugins
In reply to: [Redux Framework] Problems since Update to 4.4.13This is not an issue I’ve been able to reproduce using several testing environments. However, you have made no mention of an error message “No field ID set” is not an error messages. If you have an actual error message, please provide it. Also, please ask the theme author to investigate this as well. I do not have access to that theme or your system.
No update is planned as I cannot fix what I cannot break.
- This reply was modified 2 years, 5 months ago by Kev Provance.
Forum: Plugins
In reply to: [Redux Framework] Backend is buggy@quanle1003 – Please do not piggyback the tickets of others. I cannot replicate this issue. I can check the plugin all day, and it won’t make any difference as I cannot replicate the issue. I’ve used Redux in demo mode and with my own themes. Nothing like this occurs. As I have said many times, I have no control or any idea how other developers use Redux. Many don’t use it properly. It is impossible for me to support themes that use Redux. I do not have access to those themes. I also cannot fix what I cannot break.
Therefore, you must ask the theme user to replicate your issue. If they find it’s a Redux issue and have the evidence to back up the claim past any potential misuse, they need to come to us with that report, and we figure it out from there. That’s the best I can do.
Forum: Plugins
In reply to: [Redux Framework] Backend is buggyI’ve heard other issues with the Cora theme along these lines. That message means they have not set a field ID for a particular option. You’ll have to contact the author of that theme. I do not have access to it, nor do we support themes that use Redux. If the theme author is able to replicate the issue and can offer us actual data that Redux is the issue, we’ll work with them to resolve the issue.
Good luck.
Forum: Plugins
In reply to: [Redux Framework] Error message when activating Redux FrameworkAlso, check and make sure the Redux demo mode is NOT activated. In the admin panel, click Settings > Redux and disable the demo mode if it says it’s active.
Forum: Plugins
In reply to: [Redux Framework] Error message when activating Redux FrameworkThe problem is you are using a premium theme that we do not have access to. Redux is a tool for theme authors, not theme users. Consequently, we are unable to support themes. You’ll need to contact the theme author and report this to this. If they are able to reproduce your issue and have the data that Redux is the cause, then they need to be the ones to contact us with that information, and we’ll work with them to solve the issue.
Good luck
Forum: Plugins
In reply to: [Redux Framework] Help. Fatal errorI do not understand French. Please use English. Also, in the future, please do not piggyback someone else’s ticket. It’s best to start your own, otherwise I’ll have multiple people in one ticket and it gets confusing.
Lastly, the line numbers displayed in your stack trace are from v4.4.12. Please upgrade to v4.4.13.
Forum: Plugins
In reply to: [Redux Framework] Disable Google Fonts updatev4.4.13, which I just dropped, contained the filter to disable Google Font updates.
You will need the Redux opt_name the project users. You can find that in the file the theme uses to set Redux options. It would the
opt_namein the global arguments array."redux/{opt_name}/field/typography/google_font_update"Return false.Forum: Plugins
In reply to: [Redux Framework] Help. Fatal errorPlease update to v4.4.13 to resolve this issue.
Forum: Plugins
In reply to: [Redux Framework] Disable Google Fonts updateAlso, it occurs to me, by default, Redux should not be automatically attempting to update Google fonts from the GitHub repo. My guess is that it happened when the update prompt showed, and someone clicked the ‘auto-update’ option. You can turn that off, but you’d have to update that option.
In a child theme, add
update_option( 'auto_update_redux_google_fonts', false );This will disable the automatic checking of the Google fonts repo. Then you can add the CSS to hide the prompt. Regardless, I’ll still add a filter in the next version, which may be soon.
Forum: Plugins
In reply to: [Redux Framework] Disable Google Fonts updateNot at present, but I’ll add a filter to make this something one can control via a child theme.
Forum: Plugins
In reply to: [Redux Framework] Help. Fatal errorPlease download and install beta version 4.4.12.1 and let me know if the issue is resolved.
https://github.com/reduxframework/redux-framework/archive/refs/heads/master.zipForum: Plugins
In reply to: [Redux Framework] Disable Google Fonts updateHide the notice via CSS? It uses the class name
redux-update-google-fontsForum: Plugins
In reply to: [Redux Framework] Disable Google Fonts updateIf you’re a theme user, you can’t. If you’re a theme author, add
disable_google_fonts_link = trueto your global arguments array. Your end users will not get the benefit of updated Google fonts. If you go that route, please include it in your documentation so they don’t ask us for support over your settings.Thanks.
Forum: Plugins
In reply to: [Redux Framework] Woocommerce issue with Redux pluginHi,
I’ve addressed this issue many times in this forum.
https://wordpress.org/support/topic/redux-removing-add-to-cart-in-electro-theme/
Good luck.
Forum: Plugins
In reply to: [Redux Framework] Plugin incompatible with my website in WP 6.6Well, as of now, there is no WordPress 6.6 compatibility.