Siew
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce Blocks] Taxes won’t update when province changesHi there,
May I know how you are setting up your tax to cater to provinces?
Could you please provide us with a screenshot so that we can see what you are describing?
If you don’t already have a screenshot service installed, here are a few options:
* https://snipboard.io
* http://skitch.com/
* http://getcloudapp.com/
* http://awesomescreenshot.com/
There is also a walkthrough guide here: https://en.support.wordpress.com/make-a-screenshot/Forum: Plugins
In reply to: [Google Analytics for WooCommerce] Google Ads double conversionHi there,
Can you review the article at https://www.datafeedwatch.com/blog/how-to-optimise-google-ads-conversions to see whether your Conversion settings are causing the double counting Google Ads conversion?
Forum: Plugins
In reply to: [Google Analytics for WooCommerce] Missing ecommerce dataHi there,
If you would like to test the tracking and make sure it’s sending over the correct data to Google, you can use the Google Tag Assistant tool for Chrome.
To learn more about this, please refer to the “Testing Analytics” section at https://docs.woocommerce.com/document/google-analytics-integration/#section-4
Here is an article you can read to learn more about checking your tag setup.
https://support.google.com/analytics/answer/1008083?hl=enForum: Plugins
In reply to: [Google Analytics for WooCommerce] Site Kit and This plug in won’t workHi there,
We have several reports of Google Site Kit incompatibility with Google Analytics. I highly recommend using only one of them.
Hi there,
To confirm whether Google Analytics is tracking your site, please access your site on an incognito browser and then test whether Google Analytics’ Real time view detects your access.
Here is an article you can read to learn more about Real Time
https://support.google.com/analytics/answer/1638635?hl=enIf it is tracking but not reporting eCommerce data, please check your eCommerce setting at Google Analytics.
Here is an article you can read to more about eCommerce tracking:
https://support.google.com/analytics/answer/1009612?hl=enForum: Plugins
In reply to: [Google Analytics for WooCommerce] Upgrade to gtag.jsHi there,
gtag.js is not supported yet. Google Analytics Integration support for gtag.js is being worked on here in this github issue:
https://github.com/woocommerce/woocommerce-google-analytics-integration/issues/102Hi there,
To check whether Google Analytics is tracking your site, please access your site on an incognito browser and then test whether Google Analytics’ Real time view detects your access.
Here is an article you can read to learn more about Real Time
https://support.google.com/analytics/answer/1638635?hl=enForum: Plugins
In reply to: [Google Analytics for WooCommerce] Non detected salesHi there,
Which sales report are you comparing Google Analytics’ sales with?
From Google Analytics’s sales performance transaction, do you see what is not being captured?
Link to image: https://d.pr/i/ae9fcEHi there,
Were you able to identify the discrepancy between the WooCommerce Analytics revenue and Google Analytics revenue?
Link to image: https://d.pr/i/ae9fcEOn both reports:
– Are the captured transactions similar?
– Are the revenue figures for each transaction comparable?Forum: Plugins
In reply to: [WooCommerce Admin] Not importing dataHi there,
May I know what data you’re importing?
Forum: Plugins
In reply to: [Amazon Pay for WooCommerce] Error payment metodHi there,
Can I confirm the payment method is Amazon Pay?
Does it fulfil the requirements at the “Requirements” section at https://docs.woocommerce.com/document/amazon-payments-advanced/#section-1 ?
Forum: Plugins
In reply to: [Amazon Pay for WooCommerce] Moved PermanentlyHi there,
Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.Hi there,
Thanks for including the SSR.
This kind of problem is usually caused by either a conflict with your theme or with another plugin.
The best way to determine this is to:- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
Forum: Plugins
In reply to: [WooCommerce] WRONG Order StatusHi there,
I checked the SSR above and did not find any PayPal plugin.
I want to make sure I understand you correctly.
Can you tell me more which PayPal plugin you’re using?Forum: Plugins
In reply to: [WooCommerce] Import csv-products not allowedHi there,
If you can reproduce the error, can you get into chat or open a ticket with us?
In the meantime, I’m going to mark this as resolved. I look forward to hearing from you in chat or ticket.