khungate
Forum Replies Created
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Forum: Plugins
In reply to: [Mailchimp for WooCommerce] Can’t Sync customers from Woocommerce to audienceHi there, we just wanted to check back with you to see if this was still a problem with our latest plugin (v4.3 at the time of this post). Please let us know when you get a moment, we’ll be happy to help troubleshoot further if necessary.
Hi there, we’re going to close out this ticket for now since it’s been a few weeks since we’ve been in touch.
Please let us know if you still need any help and we’ll be glad to reopen and troubleshoot further. Please note, that the best way to reach us is over at the GitHub plugin page: https://github.com/mailchimp/mc-woocommerce/. From there, you can receive direct responses from the development team, log new issues, download the latest version, and track existing support tickets.
Forum: Plugins
In reply to: [Mailchimp for WooCommerce] Plugin creating fatal error with Divi builderHi there, we’re going to close out this ticket for now since it’s been a few weeks since we’ve been in touch.
Please let us know if you still need any help and we’ll be glad to reopen and troubleshoot further. Please note, that the best way to reach us is over at the GitHub plugin page: https://github.com/mailchimp/mc-woocommerce/. From there, you can receive direct responses from the development team, log new issues, download the latest version, and track existing support tickets.
Forum: Plugins
In reply to: [Mailchimp for WooCommerce] Custom Email FieldHi there, we just wanted to check back with you to see if this was still a problem with our latest plugin (v4.3 at the time of this post). Please let us know when you get a moment, we’ll be happy to help troubleshoot further if necessary.
Forum: Plugins
In reply to: [Mailchimp for WooCommerce] Coupon code not syncingOk, thank you @hetaweb we’ll close this out for now but please let us know if we can be of any further assistance; happy to help.
Forum: Plugins
In reply to: [Mailchimp for WooCommerce] Coupon code not syncingHi @hetaweb if you would prefer to share that information privately you can use this form to submit: https://us19.list-manage.com/contact-form?u=23393bbfd548fd02398cbdb45&form_id=5872c17f90ff9e852e7b68057aa0b64e.
Forum: Plugins
In reply to: [Mailchimp for WooCommerce] Coupon code not syncingHi @hetaweb thanks for your patience. Would you care to enable the remote diagnostics in the plugin settings and share your store URL? In addition, please provide a coupon code example that isn’t syncing and we’ll be happy to take a look.
Forum: Plugins
In reply to: [Mailchimp for WooCommerce] Cannot disable unsafe-evalHi @mikemackechnie thanks for your patience. We wanted to let you know we escalated this issue to the proper channels shortly after your last message, and are awaiting further guidance from the team that works with this particular script at Mailchimp. We’ll update this thread as soon as we know more information.
Forum: Plugins
In reply to: [Mailchimp for WooCommerce] Payments fail with WooCommerce SubscriptionsHi @wattsyourwebsite, thanks so much for reaching out. At the moment it is not a known conflict but we’ll be testing a few things on our end to see if can replicate the issue.
Forum: Plugins
In reply to: [Mailchimp for WooCommerce] Stuck on “Review your sync settings”Hi @zpaguio, thanks for reaching out. That’s strange behavior indeed, sorry to even ask but do you have an Audience created in Mailchimp to connect to? I’m wondering if maybe your account has some Audiences that were archived and that’s why you’re not able to choose one.
@gbotica thanks for your patience. After further investigation, the issue you’re encountering with the WP-CLI is due to the default –user value being NULL, which is causing the check to fail. Our team has addressed this in the upcoming version 4.3, where the check will no longer fail under these circumstances. We hope to push this out in the next few weeks.
In the meantime, you can resolve this issue by specifying the proper admin user with the –user flag. You can refer to the WP-CLI handbook documentation for more details on how to set this flag.
Let us know if you need further assistance!
Hi @quadlayers thanks for reaching out. By chance have you run across this information in our Wiki to help out with situations like these? https://github.com/mailchimp/mc-woocommerce/wiki/Advanced-Queue-Setup-In-CLI-mode. Let us know if you still have any trouble, happy to investigate further.
Hi @quadlayers thanks for reaching out. Please open up a new ticket in Github if you are experiencing issues using this filter found in our Wiki.
Forum: Plugins
In reply to: [Mailchimp for WooCommerce] Unable to SyncMost welcome! Sorry we didn’t catch that sooner.
Hello @avocristina2, you can find a similar issue and the recommended workaround in this thread: https://wordpress.org/support/topic/unable-to-sync-7/#post-17948185.