kenil802
Forum Replies Created
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Forum: Plugins
In reply to: [Custom Order Numbers for WooCommerce] Pre-Sales QuestionHi @uebes,
Apologies for the delay in response.
We are not saving the custom order numbers with prefixes or suffixes in the database.
Do let us know if you have any further queries.
Regards,
Kenil ShahHi @qtwrk,
Apologies for the delay in response.
I will surely take your suggestion into consideration and pass this to the developer and see what we can do about it.
Regards,
Kenil ShahHi @tgunergun,
Okay, no problem. We will have our conversation on the other support channel only. I will get back to you on that.
Regards,
Kenil ShahForum: Plugins
In reply to: [Custom Order Status for WooCommerce] Status not changingHi @mccjazzprof,
I have tried to replicate your issue on our staging site by creating the custom status name “Unpaid Shipped” but I am unable to replicate it. To me, the status is gettings changed to the custom one on the Orders page. Here you can see https://prnt.sc/vm3egz.
So, could you please try deactivating all the other pluigns except for the WooCOmmerce and the Custom Order Status plugin and then check whether the issue still exists or not.
Do let us know how it goes.
Regards,
Kenil ShahHi @dominiksitiweb,
Could you please let us know which other payment gateway are you using on your site? It would be great if you can share a copy of that payment gateway plugin with us so that we can check the issue in detail.
Regards,
Kenil ShahForum: Plugins
In reply to: [Custom Order Numbers for WooCommerce] Renumerate is running backwards!Hi @jowo,
Regarding the query, could you please explain to us in a bit more detail what exactly are you looking for or what issue are you facing exactly with the plugin? It would be great if you can share the screenshots of the same or the steps to replicate the issue so that it would be easy for us to assist you further.
Regards,
Kenil ShahHi @tgunergun,
Could you please let us know which payment gateway are you using on your site?
Please do let us know so that we can assist you in a better way.
Regards,
Kenil ShahHi @cazangeorgian,
Apologies for the delay in response due to a Diwali festival here in India.
Regards,
Kenil ShahHi @cazangeorgian,
Apologies for the delay in response due to a Diwali festival here in India.
Thank you for appreciating our plugin.
Regarding the query, our plugin does not apply the fees based on the Shipping methods. So, currently, it is not possible to do so from our plugin.
Do let us know if you have any further queries.
Regards,
Kenil ShahForum: Plugins
In reply to: [Product Input Fields for WooCommerce] Word Wrap/Line Break on Text AreaHi @clairevdesigns,
You can check once by activating the default theme i.e Storefront on your site and then check whether the issue still exists or not.
Do let us know how it goes.
Regards,
Kenil ShahForum: Plugins
In reply to: [Custom Order Numbers for WooCommerce] Manual Adding Orders in BackendHi @jolipopz,
I have tried placing an order from the backend manually by keeping the Order Number to Sequential, but I am unable to replicate the issue. To me, after confirming an order, the order numbers appear in the sequence. Here you can see https://prnt.sc/vikkl6.
So, to troubleshoot that issue, can you please try deactivating all the other plugins except for the WooCommerce and the Custom Order Numbers plugin and then check whether it is working fine or not.
Do let us know how it goes.
Regards,
Kenil ShahForum: Plugins
In reply to: [Custom Order Numbers for WooCommerce] Pre-Sales QuestionHi @uebes,
Could you please tell us whether you want the new order to be saved in DB along with the prefix and suffix?
Do let us know so that we can assist you in a better way.
Regards,
Kenil ShahForum: Plugins
In reply to: [Product Input Fields for WooCommerce] Word Wrap/Line Break on Text AreaHi @clairevdesigns,
Sorry for the delay in response.
I am glad to hear that you liked our plugin.
Regarding the query, if the long paragraph is written in the textarea input field, then in the cart it will look like this:- https://prnt.sc/vhrf3d. This is possible only if we keep the Smart Textarea setting disable:- https://prnt.sc/vhrgb7.
However, if we keep the Smart Textarea option enable the textarea field will look like this in the cart:- https://prnt.sc/vhrgn5 and when we hover over there it will show us the other lines of the paragraph.
Do let us know if you have any further queries.
Regards,
Kenil ShahForum: Plugins
In reply to: [Custom Order Numbers for WooCommerce] Manual Adding Orders in BackendHi @jolipopz,
Could you please try once by confirming the order and then check whether you are getting the custom order which is set or not?
Do let us know how it goes.
Regards,
Kenil ShahHi @tazziedave,
Could you please replace the below file and check whether it is working or not?
File name:- class-alg-wc-custom-order-numbers-core
Path:- wp-content/plugins/custom-order-numbers-for-woocommerce/includes/class-alg-wc-custom-order-numbers-core.php
Dropbox link:- https://www.dropbox.com/s/4zy6rv9mii23d1a/class-alg-wc-custom-order-numbers-core.php?dl=0Do let us know how it goes.
Regards,
Kenil Shah